The Psychology of Sales Success
Autor Gerhard Gschwandtneren Limba Engleză Hardback – 16 apr 2007
- Develop a successful attitude, master the thinking habits of successful sales professionals, and harness their powers of concentration
- Handle customer anger, procrastination, and rejection; deal with confrontations; and double their listening power in minutes
- Lower their own anxieties and boost confidence, eliminate stress, and become more action oriented
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Specificații
ISBN-13: 9780071476003
ISBN-10: 0071476008
Pagini: 224
Dimensiuni: 158 x 236 x 27 mm
Greutate: 0.55 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States
ISBN-10: 0071476008
Pagini: 224
Dimensiuni: 158 x 236 x 27 mm
Greutate: 0.55 kg
Editura: McGraw Hill Education
Colecția McGraw-Hill
Locul publicării:United States
Cuprins
Part I Understanding Success
1.Attitude
2.Achievement Factors
3.Concentration
4.Creativity
5.Energy
6.Goals
7.Self-Improvement
8.Superachiever Success Traits
Part II Understanding your Customers
9.Angry Customers
10.Confrontation
11.Customer Types
12.Lies & deception
13.Listening Power
14.Neuro-Linguistic Sales Programming
15.Procrastinating Clients
Part III Understanding Yourself
16.Dealing with Anxiety
17.Dealing with Disappointment
18.Dealing with Helplessness
19.Plateauing
20.Overcoming Procrastination
21.Dealing with Stress
1.Attitude
2.Achievement Factors
3.Concentration
4.Creativity
5.Energy
6.Goals
7.Self-Improvement
8.Superachiever Success Traits
Part II Understanding your Customers
9.Angry Customers
10.Confrontation
11.Customer Types
12.Lies & deception
13.Listening Power
14.Neuro-Linguistic Sales Programming
15.Procrastinating Clients
Part III Understanding Yourself
16.Dealing with Anxiety
17.Dealing with Disappointment
18.Dealing with Helplessness
19.Plateauing
20.Overcoming Procrastination
21.Dealing with Stress