At a small Humane Society in Southwest Colorado, Shelter Director Shane Hillard's world is turned upside down when a self-righteous volunteer is appointed to run the organization's change to no-kill. As the Director struggles to understand the new philosophy, daily challenges threaten to rip apart the important work already accomplished. Compounding matters further, the number of animals needing PHS's help reaches, then exceeds the organization's capacity. But, it's not until the reputation of all dogs is challenged that Shane must stand up for what she truly believes in. Providing a rare and candid look into American Animal Shelters, The Ripple Effect explores the no-kill debate, veterinary conflicts, the impacts of nationwide population imbalances, and other sensitive topics. Inspiring and revealing, The Ripple Effect weaves together the animals, the people and the issues in play across the country.