Cantitate/Preț
Produs

Total Quality Marketing: The Key to Regaining Market Shares

Autor Allan Reddy
en Limba Engleză Hardback – 29 sep 1994 – vârsta până la 17 ani
Having achieved production quality, aggressive foreign firms are cleverly shifting emphasis to total quality marketing, which is a dynamic market-driven concept that goes beyond the currently popular total quality management approach. It centers on customer satisfaction as a way to achieve solutions to business problems. It is a market-driven idea that stresses customer satisfaction as crucial to the success of a business in a highly competitive modern business world. The concept is an enhanced version of the marketing mix--the familiar 4-P paradigm in marketing. Thus, by incorporating quality into their product, price, promotion, and distribution strategy, firms can regain market shares; and can prevent further erosion of market shares to aggressive foreign competitors from Japan, Germany, and the Newly Industrialized Countries (NICs). By not focusing on markets, firms risk losing their businesses to aggressive foreign firms.The book is targeted to business executives, scholars, researchers, policy makers of business and government, foreign firms, and the general public. The book has eight chapters. The first chapter presents the problem of loss of market shares. Chapter two evaluates imports to identify major competitors and what they export to U.S. Chapter three focuses on the SWOT Analysis, which evaluates the strengths, weaknesses, opportunities, and threats of U.S. vs. foreign firms. Chapter four unravels the market share mystique. The following chapters introduce Total Quality Marketing, explain how Total Quality Marketing is currently carried out in some firms and show the integration of quality into marketing through company examples. The last chapter provides a concluding commentary by looking into the future.
Citește tot Restrânge

Preț: 34642 lei

Preț vechi: 47667 lei
-27% Nou

Puncte Express: 520

Preț estimativ în valută:
6630 6833$ 5598£

Carte tipărită la comandă

Livrare economică 01-15 martie

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9780899308937
ISBN-10: 0899308937
Pagini: 200
Dimensiuni: 156 x 235 x 22 mm
Greutate: 0.49 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Notă biografică

ALLAN C. REDDY is Professor of Marketing at Valdosta State University, where he has been teaching marketing courses since 1980. Before that, he taught at Tennessee Technological University. He has written more than 50 articles published in various business journals and is a consultant to Johnson Wax Associates on international licensing. He also has consulting experience in health care. Dr. Reddy has published in Journal of Health Care Marketing and coauthored Marketing's Role in Economic Development with David Campbell (Quorum, 1994).

Cuprins

AcknowledgmentsPrefaceThe Problem: Loss of Market SharesWho Is Stealing Market Shares and What to Do about It?SWOT Analysis: A Simple but Effective ToolThe Market Share MystiqueTotal Quality Marketing: A Sound SolutionTotal Quality Marketing in PracticeImplementing Total Quality Marketing: Case ExamplesConclusion: Looking into the FutureAppendix I: Major Macroeconomic IssuesAppendix II: North American Free Trade Agreement (NAFTA): Beauty or the BeastAppendix III: Pioneers in QualityReferences