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We Need to Talk: How to Have Conversations That Matter de Celeste Headlee

We Need to Talk: How to Have Conversations That Matter

Autor Celeste Headlee
en Limba Engleză Paperback – 17 sep 2018
“WE NEED TO TALK.”
Now in paperback, public radio journalist Celeste Headlee's insightful and urgent book on how to bridge what divides us--by having real conversations
BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS
NPR's Best Books of 2017
“We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.”  (Jessica Lahey, author of New York Times bestseller The Gift of Failure)
Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals.
And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: 
  • BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again.
  • CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else.
  • HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation.
Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.
 
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Specificații

ISBN-13: 9780062669018
ISBN-10: 006266901X
Pagini: 272
Dimensiuni: 135 x 203 x 16 mm
Greutate: 0.2 kg
Editura: HarperCollins Publishers
Colecția Harperwave

Textul de pe ultima copertă

WE NEED TO TALK. They are, perhaps, the most dreaded four words in the English language. But in her timely and practical book, We Need to Talk, Celeste Headlee—a public radio host—makes the case that they are urgently needed.
Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. And the only way
forward, says Headlee, is to start talking to one another. In We Need to Talk, she outlines the strategies that have made her a better conversationalist and offers actionable steps anyone can take to improve their communication skills. For example:
  • BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can catch up on your e-mail while talking on the phone? Think again.
  • CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can make you more vulnerable to them. We all have blind spots that affect the way we view others.
  • HIDE YOUR PHONE. Don’t just put down your phone, put it away. Research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation.
Whether you’re struggling to communicate with your child’s teacher, your boss, your neighbor, or someone you love, Headlee offers smart strategies that can help us all have conversations that matter.

Recenzii

“Civil discourse is one of humanity’s founding institutions and it faces an existential threat: We, the people, need to talk about how we talk to one another. Celeste Headlee shows us how.”   — Ron Fournier, New York Times bestselling author of Love That Boy and Publisher of Crain’s Detroit
“We Need To Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.”  — Jessica Lahey, author of New York Times bestseller The Gift of Failure
“This powerful debut offers 10 strategies for improving conversational skills. Tidbits from sociological studies and anecdotes from history, including from civil rights activist Xernona Clayton’s groundbreaking conversations with KKK leader Calvin Craig, round out a book that takes its own advice and has much to communicate.” — Publishers Weekly
“In the course of her career, Headlee has interviewed thousands of people from all walks of life and learned that sparking a great conversation is really a matter of a few simple habits that anyone can learn.” — Jessica Stillman, Inc.
“This book is necessary…Headlee’s treatise on creating space for valuable mutual reciprocity is one that should become a handbook in any school, business or even a doctor’s office where the everyday person visits.” — George Elerick, Buzzfeed
“A well-researched and careful analysis of how and why we talk with one another—our strengths and (myriad) weaknesses…A thoughtful discussion and sometimes-passionate plea for civility and consideration in conversation.” — Kirkus Reviews
“Refreshingly honest….In the era of the lost art of conversation, Headlee helps us find our voice.” — Henry Bass, Essence
“The perfect pre-Thanksgiving read to head off family squabbles and turn the holiday meal into a feast of ideas instead of a political fracas.” — Karin Gillespie, Augusta Karin Gillespie, Augusta Chronicle

Notă biografică

CELESTE HEADLEE is an award-winning journalist, professional speaker and the author of We Need To Talk: How To Have Conversations That Matter, and Do Nothing: How to Break Away from Overworking, Overdoing, and Underliving. An expert in conversation, human nature, reclaiming our common humanity and finding well-being, Celeste frequently provides insight on what is good for all humans and what is bad for us, focusing on the best research in neuro and social science to increase understanding of how we relate with one another and can work together in beneficial ways in our workplaces, neighborhoods, communities and homes. She is a regular guest host on NPR and American Public Media and a highly sought consultant, advising companies around the world on conversations about race, diversity and inclusion. Her TEDx Talk sharing 10 ways to have a better conversation has over 23 million total views, and she serves as an advisory board member for ProCon.org and The Listen First Project. Celeste is the recipient of the 2019 Media Changemaker Award. She is the proud granddaughter of composer William Grant Still, the Dean of African American Composers.

Descriere

Descriere de la o altă ediție sau format:

"Luăm decizii privind locul unde să trăim, cu cine să ne căsătorim, cu cine să fim prieteni, pe baza a ceea ce credem deja. Iarăşi, asta înseamnă că nu ne ascultăm unii pe alţii. O conversaţie necesită echilibru între vorbire şi ascultare şi undeva, pe drum, am pierdut acel echilibru.

....

Am ajuns să realizez că competenţa conversaţională ar putea fi singura cea mai neglijată abilitate pe care nu reuşim să o predăm. Copiii petrec ore zilnic abordând idei sau unul pe altul prin ecrane, dar rar au oportunitatea să-şi perfecționeze abilităţile de comunicare interpersonală. Ar putea suna ca o întrebare prostească, dar trebuie să ne întrebăm: E vreo calitate a secolului al XXI-lea mai importantă decât cea de a susţine cu încredere conversaţii coerente?

...

 Nu trebuie să învăţaţi să arătaţi că sunteţi atenţi dacă de fapt chiar sunteţi atenţi." TED Talks

 

Take a moment to consider how many outcomes in your life may have been affected by poor communication skills. Could you have gotten a job you really wanted? Saved a relationship? What about that political conversation that got out of hand at a dinner party? How is it that we so often fail to say the right thing at the right time?In her career as an NPR host, journalist Celeste Headlee has interviewed hundreds of people from all walks of life, and if there's one thing she's learned, it's that it's hard to overestimate the power of conversation and its ability to both bridge gaps and deepen wounds. In We Need to Talk, she shares what she's learned on the job about how to have effective, meaningful, and respectful conversations in every area of our lives.Now more than ever, Headlee argues, we must begin to talk to and, more importantly, listen to one another - including those with whom we disagree.

We Need to Talk gives readers ten simple tools to help facilitate better conversations, ranging from the errors we routinely make (put down the smart phone when you're face to face with someone) to the less obvious blind spots that can sabotage any conversation, including knowing when not to talk, being aware of our own bias, and avoiding putting yourself in the centre of the discussion.Whether you're gearing up for a big conversation with your boss, looking to deepen or improve your connection with a relative, or trying to express your child's needs to a teacher, We Need to Talk will arm you with the skills you need to create a productive dialogue.