In this one-stop compilation of the topics most important to training and development professionals, a wide range of leaders in human resource development share their suggestions, insights, and expertise. In thirty-five mini-chapters, What Smart Trainers Know targets the issues pertinent to both new and seasoned practitioners and offers fast and easy access to the basic information they need. Emphasizing practical applications of theory, this collection covers all the basic needs of HRD practitioners in five key categories: strategic training and development, employee and organizational development, assessment and evaluation, training and development design, and training and development methods. "What Smart Trainers Know provides a wealth of critical and practical references from some of the most acclaimed thought leaders in the HRD profession. Lorraine L. Ukens' book will provide all trainers with a 'one-stop' resource for expanding their expertise." --Richard Chang, CEO, Richard Chang Associates, and author, The Passion Plan and Performance Scorecards "Whether you're new to training or a seasoned pro, looking for theory or practical application or needing to be revitalized or reconfirmed, What Smart Trainers Know has been written by the best-of-the-best to deliver what you need." --Elaine Biech, ebb associates inc., and author, The Business of Consulting