Who Cares?
Autor Kelly E. Middleton, Elizabeth A. Petitten Limba Engleză Paperback – 31 oct 2007
(secretaries, coaches, bus drivers, custodians, cooks)
. Home visits best practice checklist (K-12)
. 29 ways for teachers to WOW parents and administrators
. 10 of the best customer service practices borrowed from the business world and applied to public education
An intentional focus on customer service, relationships, and making connections will not only positively impact the culture of your school, but will also result in improved academic achievement.
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Specificații
ISBN-13: 9781587368004
ISBN-10: 1587368005
Pagini: 192
Dimensiuni: 153 x 228 x 13 mm
Greutate: 0.29 kg
Editura: WHEATMARK INC
Locul publicării:United States
ISBN-10: 1587368005
Pagini: 192
Dimensiuni: 153 x 228 x 13 mm
Greutate: 0.29 kg
Editura: WHEATMARK INC
Locul publicării:United States
Notă biografică
Kelly E. Middleton is the superintendent of Newport Public Schools in Northern Kentucky. He regularly speaks, trains, and consults with educators across the country. He has over thirty years experience in education, including twenty-three years in public school administration. Middleton is the author and coauthor of three other books on customer service in public schools.