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Working with Millennials: Using Emotional Intelligence and Strategic Compassion to Motivate the Next Generation of Leaders

Autor Marc Robertson Cuvânt înainte de Adam Lichtl
en Limba Engleză Hardback – 11 feb 2016 – vârsta până la 17 ani
This book directly addresses the issues and problems that leaders face in today's business environment-and provides tangible and usable techniques to overcome these challenges.Millennial-generation managers and employees-those ages 18-35-have transformed business in America. More than any previous generation, they don't conform to the traditional ways of doing things. Rather than passively taking orders, Millennials thirst for engagement, expect to be part of a team, and need to be engaged in meaningful tasks. And they aren't as devoted to the corporation as much as they are to the product or service that's provided. This book guides readers-people in management positions or in any corporate setting-in embracing these key differences and nurturing their abilities to listen and empathize with coworkers, supervisors, and employees. Readers will also learn the best ways to encourage and motivate this unique generation in a way that is familiar to them and still serves to push them to work hard, improve, and grow.The book demonstrates how to lead and manage Millennials, explains how to motivate them, and describes how to help them develop professionally. It gives managers the tools and techniques to satisfy Millennials' need to advance rapidly in their careers-and explains how to become a supporter of this desire instead of appearing to stand in their way. Turning the traditional notion of business management on its head, it shows that taking a caring and humanistic approach to employees, coworkers, and colleagues leads to increased productivity, efficiency, and profitability. These same techniques that foster open communication and trust will help companies to create office cultures that encourage people to be self-motivated and minimize worker turnover.
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Specificații

ISBN-13: 9781440844126
ISBN-10: 1440844127
Pagini: 152
Dimensiuni: 156 x 235 x 18 mm
Greutate: 0.44 kg
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States

Caracteristici

Trains new managers on the leadership skills needed to instill the confidence that will enable them to immediately earn the trust and respect of their teams

Notă biografică

Marc Robertson, MBA, is the founder and president of NewSkills USA and has more than 25 years of experience in the media, entertainment, and technology industries.

Cuprins

Foreword by Adam LichtlAcknowledgmentsIntroductionChapter 1. You Don't Have to Be an ExpertIncrease Productivity by Increasing EQChapter 2. The Privilege of LeadershipThe Simultaneity of Cause and EffectChapter 3. Getting Out of Your Own WayEmotional Triggers and Building a Solid SelfChapter 4. People Are Your ResourcesFocus on Others to Get What You WantChapter 5. The Notion of Strategic CompassionBuilding Trust and Creating Value through an Enlightened LeadershipChapter 6. There's No Such Thing as a Safe PlaceThe Difference between Leading and ManagingChapter 7. Getting Gold Out of ThemThey Will Kill for You if You Demonstrate Real ConcernChapter 8. Dealing with PushbackThe Art of War in Contemporary BusinessChapter 9. How to Lead MeetingsNever Engage without a PlanChapter 10. Creating the Culture You WantAnd Breaking Down the One You Don't WantChapter 11. Becoming the Complete LeaderThe Art of CommunicationChapter 12. Why Compassionate Leadership Is in Your Self-InterestAppendix: Millennial Generation Facts and FiguresIndex