Workplace Studies: Recovering Work Practice and Informing System Design
Editat de Paul Luff, Jon Hindmarsh, Christian Heathen Limba Engleză Paperback – 14 aug 2000
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Specificații
ISBN-13: 9780521598217
ISBN-10: 0521598214
Pagini: 300
Ilustrații: 10 b/w illus.
Dimensiuni: 152 x 229 x 17 mm
Greutate: 0.45 kg
Ediția:New.
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Cambridge, United Kingdom
ISBN-10: 0521598214
Pagini: 300
Ilustrații: 10 b/w illus.
Dimensiuni: 152 x 229 x 17 mm
Greutate: 0.45 kg
Ediția:New.
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:Cambridge, United Kingdom
Cuprins
1. Introduction Paul Luff, Jon Hindmarsh and Christian Heath; Part I. Exploring the Workplace: 2. Making a case Lucy Suchman; 3. Design by problem solving Graham Button and Wes Sharrock; 4. Analysing cooperative work in an urban traffic control room for the design of a coordination support system Jacques Theureau and Genevieve Fillippi; 5. Expert systems in (inter)action: diagnosing document machine problems over the telephone Jack Whalen and Eric Vinkhuyzen; 6. The critical role of workplace studies in CSCW Kjeld Schmidt; 7. From individual action to collective activity and back Yrjo Engestrom; Part II. The interface between research and design. 8. Analysing work practice and the potential role of new technology at the International Monetary Fund Richard H. R. Harper; 9. Ethnography, communication and support for design John Hughes, Jon O'Brien, Tom Rodden and Mark Rouncefield; 10. Where the rubber hits the road Bob Anderson; 11. Situating workplace studies within the human- computer interaction field Liam J. Bannon; 12. Analysing the workplace and user requirements Marina Jirotka and Lincoln Wallen; 13. Supporting interdisciplinary design Thomas Erikson.
Recenzii
'I enjoyed the book and recommend it for those interested in workplace studies and the role of workplace studies in the design of technologies to support teams and collaborative work.' Computer Supported Cooperative Work
Descriere
This book examines the interrelationship between workplace studies and new technology.