Workplace Violence
Editat de Vaughan Bowie, Bonnie S. Fisher, Cary Cooperen Limba Engleză Paperback – 25 iun 2015
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Specificații
ISBN-13: 9781138878556
ISBN-10: 1138878553
Pagini: 312
Dimensiuni: 156 x 234 x 17 mm
Greutate: 0.43 kg
Ediția:1
Editura: Taylor & Francis
Colecția Willan
Locul publicării:Oxford, United Kingdom
ISBN-10: 1138878553
Pagini: 312
Dimensiuni: 156 x 234 x 17 mm
Greutate: 0.43 kg
Ediția:1
Editura: Taylor & Francis
Colecția Willan
Locul publicării:Oxford, United Kingdom
Cuprins
Introduction 1. Workplace violence: new issues, trends, and strategies Part 1: National and International Trends and Responses to Workplace Violence 2. A cross-national comparison of workplace violence and response strategies 3. Organizational factors and psychological aggression: results from a national survey of US companies 4. Reforming abusive organisations Part 2: Identifying and responding to at risk groups 5. Staff violence against those in their care 6. Domestic violence and the workplace: do we know too much of nothing? 7. Caring for those who care - aid worker safety and security as a source of stress and distress: a case for psychological support? 8. Not off the hook: relationships between aid organisation culture and climate and the experience of workers in volatile environments Part 3: Terrorism - a new type of workplace violence 9. Organizational violence: a trigger for reactive terrorism 10. Preparing, training, and supporting human service workers to respond to terrorist events 11. Workplace preparedness and resiliency: an integrated response to terrorism Part 4: Bullys at work 12. Workplace bullying: individual pathology or organisational culture 13. Cyber-harassment in the workplace 14. Where to from here? countering workplace violence in the new millennium
Notă biografică
Vaughan Bowie, Bonnie S. Fisher, Cary Cooper
Descriere
Reaching beyond the current emphasis on equipping 'primary responders' - such as police, paramedics - to react to violent incidence in the workplace, this book also addresses the experiences of 'secondary responders' - including managers, human resources staff, unions, humanitarian aid workers - and their training and support needs.