101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
Autor Paul Falconeen Limba Engleză Paperback – 7 apr 2009
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Specificații
ISBN-13: 9780814413487
ISBN-10: 081441348X
Pagini: 320
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.36 kg
Ediția:Specială
Editura: Amacom
Colecția Amacom
Locul publicării:Nashville, United States
ISBN-10: 081441348X
Pagini: 320
Dimensiuni: 152 x 229 x 19 mm
Greutate: 0.36 kg
Ediția:Specială
Editura: Amacom
Colecția Amacom
Locul publicării:Nashville, United States
Descriere
Inappropriate
attire,
lateness,
sexually
offensive
behavior,
not
to
mention
productivity
and
communication
issues--these
are
just
a
few
of
the
uncomfortable
topics
bosses
must
sometimes
discuss
with
their
employees.
With
years
of
experience
as
the
VP
of
employee
relations
at
major
entertainment
companies,
author
Paul
Falcone
offers
unique
insight
into
the
tools
and
skills
required
for
managers
to
address
some
of
the
most
common--as
well
as
the
most
serious--employee
problems
they
are
likely
to
encounter.
Falcone’s
book
101
Tough
Conversations
to
Have
with
Employees
equips
managers
to
facilitate
clear,
direct
interactions
with
their
employees
by
offering
realistic
sample
dialogues
managers
can
use
to
sidestep
potential
awkwardness.
Covering
everything
from
substandard
performance
reviews
to
personal
hygiene
to
termination
meetings,
this
handy
guide
helps
managers
treat
their
people
with
dignity,
focusing
not
just
on
what
to
say
but
also
on
how
to
say
it.
With
a
plethora
of
proven,
realistic
techniques,
managers
will
learn
how
to
protect
themselves
and
their
organizations--and
get
the
very
best
from
their
people.