Accidental Trainer Know Computers T: Jossey-Bass Business & Management
Autor Ann Weiss, Elaine Weissen Limba Engleză Paperback – 22 sep 1996
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Specificații
ISBN-13: 9780787902933
ISBN-10: 0787902934
Pagini: 176
Dimensiuni: 152 x 229 x 12 mm
Greutate: 0.24 kg
Editura: Wiley
Seria Jossey-Bass Business & Management
ISBN-10: 0787902934
Pagini: 176
Dimensiuni: 152 x 229 x 12 mm
Greutate: 0.24 kg
Editura: Wiley
Seria Jossey-Bass Business & Management
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Recenzii
"A guide for helping the resident computer expert become the resident computer trainer. If you are making this transition, then The Accidental Trainer should be on your shelf." --Bill Coscarelli, director, Hewlett-Packard World Wide Testing Center
Textul de pe ultima copertă
As the resident experts on the latest version of WordPerfect or the newly installed sales tracking software, most people who train others to use computers fall into the role accidentally. The Accidental Trainer is a practical guide for the multitude of "computer experts" who have made this unintentional leap.With checklists, questionnaires, and other hands-on tools, this book provides anyone?from secretary to data entry clerk to MIS analyst? with tools to bridge the gap between people and technology and create computer training that is clear, concise, and effective.
Descriere
From data entry clerks to MIS analysts, secretaries to sales reps--anyone who teaches others to use computers is a computer trainer. "The Accidental Trainer" offers a practical guide for anyone who has made the leap from residential computer "expert" to computer trainer. Focusing on the key challenges, it is unique in its simplicity in synthesizing the complex process of adult learning and development to make it accessible to even the most "accidental" trainers.