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Authorities on Benchmarking: The State of Benchmakring in UK Local Government: CIMA Research

Autor M. Bowerman, A. Ball, Bowerman
en Limba Engleză Hardback – 31 dec 2001
This report researches what is currently being done in the name of benchmarking by local authorities.

There was benchmarking activity in the local authority sector long before the idea was popularised in the private sector. Benchmarking, in the form of cost and activity comparisons, has been practiced in UK local government since the 1970s. The implementation in 1997 of Best Value, a major new policy initiative in local government, has proved catalytic and benchmarking has burgeoned.

The report presents a number of case studies into the use of benchmarking including the County Council, City Council and Police Force and gives detailed conclusions and recommendations.

Gives valuable recommendations for the future use of benchmarking by local authorities
Includes detailed case studies of benchmarking activity in 4 local authorities
Draws on more than 80 interviews
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Specificații

ISBN-13: 9781859714614
ISBN-10: 1859714617
Pagini: 108
Dimensiuni: 221 x 286 x 8 mm
Greutate: 0.58 kg
Editura: CIMA PUB
Seria CIMA Research


Cuprins

Executive Summary; Motives, Methods and Objectives for the Project; Local Authority Benchmarking in Context; The County Council Case Study; The Metropolitan Borough Council Case Study; The City Council Case Study; The Police Force Case Study; Analysis of Case-study Themes; Conclusions and Recommendations; References.