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Collaboration: IBM Center for the Business of Government


en Limba Engleză Paperback – 14 mar 2004
As government faces more complex problems, and citizens expect more, the way government delivers services and results is changing rapidly. The traditional model of government agencies administering hundreds of programs by themselves is giving way to one-stop services and cross-agency results. This translation implies collaboration-within agencies; among agencies; among levels of governments; and among the public, private, and nonprofit sectors. The first part of this book describes what networks and partnerships are. The second part presents case examples of how collaborative approaches have actually worked in the public sector, when they should be used, and what it takes to manage and coordinate them.
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Specificații

ISBN-13: 9780742535145
ISBN-10: 0742535142
Pagini: 400
Dimensiuni: 152 x 229 x 21 mm
Greutate: 0.54 kg
Ediția:New.
Editura: Rowman & Littlefield
Seria IBM Center for the Business of Government


Notă biografică


Cuprins

About the Authors



Acknowledgments



Preface to the Third Edition



What's New in the Third Edition?



Goals of This Book



Chapter 1: Collaboration: An Effective Way to Work



"Collective Impact" = or = Collaboration?



Addressing Key Questions



Working Definitions



A Theoretical Basis for Collaboration



How to Use This Book







Chapter 2: The Twenty-Two Success Factors



Factors Related to the ENVIRONMENT



Factors Related to MEMBERSHIP CHARACTERISTICS



Factors Related to PROCESS AND STRUCTURE



Factors Related to COMMUNICATION



Factors Related to PURPOSE







Chapter 3: Understanding the Factors



Factors Related to the ENVIRONMENT



Factors Related to MEMBERSHIP CHARACTERISTICS



Factors Related to PROCESS AND STRUCTURE



Factors Related to COMMUNICATION



Factors Related to PURPOSE



Factors Related to RESOURCES







Chapter 4: Putting the Factors to Work



Factors Related to RESOURCES



Factors Related to PURPOSE



Factors Related to COMMUNICATION



Factors Related to PROCESS and STRUCTURE



Factors Related to MEMBERSHIP CHARACTERISTICS



Factors Related to the ENVIRONMENT



An Important Question: When Should Organizations Collaborate?



Chapter 5: Collaborating Across Difference



Understanding Culture



Navigating Power Dynamics



Avoiding Tokenism and Brownwashing



Equitably Collaborating Across Differences in Organizational Size



Collaborating Across Sectors



Chapter 6: Examining Your Own Collaborative Project



The Wilder Collaboration Factors Inventory



Suggested Uses for The Wilder Collaboration Factors Inventory



A Case Example: Using The Wilder Collaboration Factors Inventory



Chapter 7: Summary and Conclusions



What We Have Learned



Using the Information



To the Future



Appendix A: Definition of Collaboration



Appendix B: Methodology



1. Identification and Assessment of Research Studies



2. Systematic Codification of Findings from Each Study



3. Synthesis of Findings from Individual Studies



Appendix C: Collaborating Across Difference-Our Process



Appendix D: Author Factor Matrix



Appendix E: Reflection Questions



1. History of collaboration or cooperation in the community



2. Collaborative group seen as a legitimate leader in the community



3. Favorable political and social climate



4. Mutual respect, understanding, and trust



5. Appropriate cross section of members



6. Members see collaboration as being in their self-interest



7. Ability to compromise



8. Members share a stake in both process and outcome



9. Multiple layers of participation



10. Flexibility



11. Development of clear roles and guidelines



12. Adaptability to changing conditions



13. Appropriate pace of development



14. Evaluation and continuous learning



15. Open and frequent communication



16. Established informal relationships and communication links



17. Concrete, attainable goals and objectives



18. Shared vision



19. Unique purpose



20. Sufficient funds, staff, materials, and time



21. Skilled leadership



22. Engaged stakeholders



Bibliography