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Communicating One-to-One at Work: Institute of Learning & Management Super Series

Autor Institute of Leadership & Management
en Limba Engleză Hardback – 2 oct 2017
A helpful resource for those studying business communication, this text works well alongside Understanding the Communication Process in the Workplace. Both books form part of the Institute of Learning and Management Super Series to accompany a flexible learning programme.
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Specificații

ISBN-13: 9781138454088
ISBN-10: 1138454087
Pagini: 100
Dimensiuni: 210 x 297 mm
Greutate: 0.35 kg
Ediția:5
Editura: Taylor & Francis
Colecția Routledge
Seria Institute of Learning & Management Super Series

Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Recenzii

"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian Salvesen

Cuprins

Introduction; Chapter 1 Session AOne-to-one meetings; Chapter 2 Session BNon-verbal communication; Chapter 3 Session CInterviewing; Chapter 4 Performance checks; Chapter 5 Reflect and review;

Notă biografică

Published for the Institute of Leadership & Management

Descriere

Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership and Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.