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Understanding the Communication Process in the Workplace: Institute of Learning & Management Super Series

Autor Institute of Leadership & Management
en Limba Engleză Paperback – 20 apr 2007
Communication is used by everyone in the work place at all times. It is the key to a satisfactory work environment. Communication problems can make the work environment uncomfortable and unproductive for everyone.
This textbook outlines the nature and importance of communication and process of communication in the workplace. Covering the advantages and disadvantages of the basic communication methods, the book goes on to highlight the value of getting feedback from others to ensure communication is effective. The authors provide tools to assess your own effectiveness as well as suggestions to improve own performance in communicating within the workplace.
An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.
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Specificații

ISBN-13: 9780080464336
ISBN-10: 0080464335
Pagini: 70
Dimensiuni: 210 x 297 x 5 mm
Greutate: 0.64 kg
Ediția:5Revizuită
Editura: Taylor & Francis
Colecția Routledge
Seria Institute of Learning & Management Super Series

Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Introduction; Chapter 1 Session AThe communication process; Chapter 2 Session ACommunication media; Chapter 3 Performance checks; Chapter 4 Reflect and review;

Recenzii

"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian Salvesen

Notă biografică

David L. Carmichael, Jane Hubert, Brian Reeves, Audhild Schanche

Descriere

Communication is the key to a satisfactory work environment. This textbook outlines the nature and importance of communication and process of communication in the workplace. An essential reference for practicing or potential first line managers, this textbook will also be a useful resource for students of business communication at various levels.