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Communicating User Experience: Studies in New Media


en Limba Engleză Hardback – 8 iul 2015
This book contains several representative cases in which Local Strategies Research (LSR) was employed to investigate user experiences with digital media. Our aim is to illustrate the ways this set of methods can be fruitfully employed to enhance design work. Following Aakhus (2007), we begin from the premise that designers revere the values of creation, innovation, invention, intervention, redesign and reflection. Two features of extant research in design suggest a prominent role to be played by communication scholarship in design: 1) empirical examinations of design process from a communication perspective often conclude calling for a recalibration of the way in which interaction analysis between products/services and people occur, and 2) there is tremendous potential for design that is much more responsive to local, cultural contexts. Rather than simply trying to alter a product s design to alleviate the trouble caused by cultural differences across digital media, designers can use this information to learn more about the how such trouble fits into a larger set of expectations regarding the everyday practices of uses. By considering the cultural norms that both inform and are enacted within interaction, we hope to provide a useful methodology that shifts design (particularly HCI) research from a focus on emotional, subjective user experiences to the everyday practices involved in interacting with one another in and through technologically enhanced devices and interfaces. The reports include several different situations and contexts including those between persons and digital interfaces (such those installed in cars), between dyads via mobile phones and online interfaces, and interaction among members of groups."
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Specificații

ISBN-13: 9781498506137
ISBN-10: 1498506135
Pagini: 248
Ilustrații: 3 tables
Dimensiuni: 155 x 231 x 23 mm
Greutate: 0.57 kg
Editura: Rowman & Littlefield
Seria Studies in New Media


Notă biografică


Cuprins

Introduction: Local Strategies Research and User Interactions James L. Leighter & Trudy Milburn Section I: Actions and Practices Trudy Milburn Chapter 1: ¿OK, talk to you later¿: Practices of Ending and Switching Tasks in Interactions with an In-Car Voice Enabled Interface Molina Markham, Brion van Over, Lie & Donal Carbaugh Chapter 2: Analyzing procedure to make sense of users¿ (inter)actions: A case study on applying the Ethnography of Communication for interaction design purposes Tabitha Hart Section II: Interaction and Relationships Trudy Milburn Chapter 3: ¿Showing We¿re a Team¿: Relating and Acting in Online/Offline Hybrid Organizational Meetings Katherine Peters Chapter 4: Delving Deeper into Online Peer Feedback: Implications for Product Design Maaike Bouwmeester Chapter 5: The Code of WeChat: Chinese Students¿ Cell Phone Social Media Practices Todd Lyle Sandel & Bei Ju Section III: Intercultural Differentiation Trudy Milburn Chapter 6: Myths about Finnishness on Cultural Mobile Phone Discourses Saila Poutiainen Chapter 7: Intentional Design: Using Iterative Modification to Enhance Online Learning for Professional Cohorts Lauren Mackenzie & Megan R. Wallace

Descriere

Communicating User Experience illustrates how the use of Local Strategies Research (LSR) methodologies enables designers to understand the cultural implications for user actions and practices in and through digital media.