Cantitate/Preț
Produs

Conflict Management: Management for Professionals

Autor Stephan Proksch
en Limba Engleză Hardback – 26 iul 2016
This book draws on a wide range ofpractical examples to describe how conflicts within organisations aretraditionally managed and the complementary conflict management methods that canbe employed. Stephan Proksch clearly explains these innovative methods and theirpotential applications. The central focus is on mediation as an effective formof conflict resolution. Discussion and questioning techniques as conflictmanagement tools are explained in simple and concise terms.
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 37335 lei  6-8 săpt.
  Springer International Publishing – 31 mai 2018 37335 lei  6-8 săpt.
Hardback (1) 47828 lei  6-8 săpt.
  Springer International Publishing – 26 iul 2016 47828 lei  6-8 săpt.

Din seria Management for Professionals

Preț: 47828 lei

Nou

Puncte Express: 717

Preț estimativ în valută:
9153 9536$ 7610£

Carte tipărită la comandă

Livrare economică 10-24 februarie 25

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9783319318837
ISBN-10: 3319318837
Pagini: 134
Ilustrații: XI, 134 p. 17 illus., 10 illus. in color.
Dimensiuni: 155 x 235 x 10 mm
Greutate: 0.39 kg
Ediția:1st ed. 2016
Editura: Springer International Publishing
Colecția Springer
Seria Management for Professionals

Locul publicării:Cham, Switzerland

Cuprins

Recognising and Resolving Conflicts.- Traditional Methods of Conflict Management.- Complementary Methods of Conflict Management.- Mediation.- Mediation Techniques.- Questioning Techniques.- Conflict Prevention.- Setting up an Internal Company Conflict Management System.- Establishment of Mediation Facilities within an Enterprise: Two Case Studies.- Check Lists, Mediation Agreement, Codes of Conduct.

Notă biografică

Stephan Proksch works as a Mediator and Consultant in Austria and Europe. He is a partner at Trialogis Company and Head of Mediation Training at the Chamber of Commerce in Austria. He teaches at the Universities of Vienna and Graz.

Textul de pe ultima copertă

This book draws on a wide range ofpractical examples to describe how conflicts within organisations aretraditionally managed and the complementary conflict management methods that canbe employed. Stephan Proksch clearly explains these innovative methods and theirpotential applications. The central focus is on mediation as an effective formof conflict resolution. Discussion and questioning techniques as conflictmanagement tools are explained in simple and concise terms.

Caracteristici

Presents ways to resolve conflicts in the workplace, as well as their strengths and weaknesses Contains concise case studies to clearly illustrate each point and support implementation of the principles outlined into practice Focuses on sustainable forms of conflict resolution Presents mediation as a method for conflict management in the workplace, as well as in private life