Corporate Culture and the Quality Organization
Autor James W. Fairfield-Sonnen Limba Engleză Hardback – 29 noi 2000 – vârsta până la 17 ani
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Specificații
ISBN-13: 9780899309033
ISBN-10: 0899309038
Pagini: 224
Dimensiuni: 156 x 235 x 21 mm
Greutate: 0.39 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
ISBN-10: 0899309038
Pagini: 224
Dimensiuni: 156 x 235 x 21 mm
Greutate: 0.39 kg
Ediția:New.
Editura: Bloomsbury Publishing
Colecția Praeger
Locul publicării:New York, United States
Notă biografică
JAMES W. FAIRFIELD-SONN is Associate Professor of Management at the Barney School of Business, University of Hartford./e Voted Outstanding Teacher of the Year in 1999, he teaches courses in process management and leadership.
Cuprins
ForewordPrefaceThe Quest for QualityHow Much Quality Is Enough?Creating a Quality CultureBuilding a Foundation for QualityMaking Quality HappenMaking Quality a Strategic PrioritySharpening Customer FocusOrganizing a Process Improvement EffortDeveloping PeopleRecognizing and Rewarding PerformanceEmerging ChallengesNurturing a Learning EnvironmentMoving ForwardSummary and ConclusionsIndex