Creating and Delivering Your Value Proposition – Managing Customer Experience for Profit
Autor Cindy Barnes, Helen Blake, David Pinderen Limba Engleză Hardback – 2 ian 2015
Toate formatele și edițiile | Preț | Express |
---|---|---|
Paperback (1) | 303.00 lei 6-8 săpt. | |
Kogan Page – 2 oct 2009 | 303.00 lei 6-8 săpt. | |
Hardback (1) | 881.56 lei 6-8 săpt. | |
Kogan Page – 2 ian 2015 | 881.56 lei 6-8 săpt. |
Preț: 881.56 lei
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Specificații
ISBN-13: 9780749476519
ISBN-10: 0749476516
Pagini: 232
Dimensiuni: 162 x 240 x 17 mm
Greutate: 0.5 kg
Editura: Kogan Page
ISBN-10: 0749476516
Pagini: 232
Dimensiuni: 162 x 240 x 17 mm
Greutate: 0.5 kg
Editura: Kogan Page
Cuprins
Chapter - 00: Introduction; Chapter - 01: What do you really think about customers?; Chapter - 02: What is a value proposition?; Chapter - 03: The value-focused approach; Chapter - 04: Creating your value proposition; Chapter - 05: Value Proposition Builder: Market; Chapter - 06: Value Proposition Builder: The value experience; Chapter - 07: Value Proposition Builder: Offerings; Chapter - 08: Value Proposition Builder: Benefits; Chapter - 09: Value Proposition Builder: Alternatives and differentiation; Chapter - 10: Value Proposition Builder: Proof; Chapter - 11: Value proposition template and value proposition statement; Chapter - 12: Message development; Chapter - 13: Implementation; Chapter - 14: Starting and sustaining; Chapter - 15: The value-focused enterprise
Notă biografică
Recenzii
"[A] careful look at value propositions... As a reference guide for salespeople and managers, the book provides valuable information." -- Book News
Descriere
Descriere de la o altă ediție sau format:
The authors explain what a value proposition is and how to build and deliver one. They argue that, contrary to the norm, value propositions cannot rest on unsupported marketing claims, but must be created at a strategic level and expressed in measurable terms.
The authors explain what a value proposition is and how to build and deliver one. They argue that, contrary to the norm, value propositions cannot rest on unsupported marketing claims, but must be created at a strategic level and expressed in measurable terms.