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Effective Management of Benchmarking Projects

Autor Mohamed Zairi
en Limba Engleză Hardback – 20 mai 1998
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.

This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
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Specificații

ISBN-13: 9780750639873
ISBN-10: 0750639873
Pagini: 356
Ilustrații: black & white illustrations
Dimensiuni: 156 x 234 x 26 mm
Greutate: 0.82 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index.

Recenzii

It is a rewarding read written by someone who has clearly researched long and hard and deeply into the subject. The author offers valuable tools and techniques, protocols and model documents, to anyone sufficiently interested to open his book. In fact, Zairi's book is subtitled: practical guidelines and examples of best practice, a claim it meets with ease.
David Robson, The Journal of the Institute of Public Sector Management

Descriere

Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.

This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.