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World Class Applications of Six Sigma de Jiju Antony

World Class Applications of Six Sigma

Editat de Jiju Antony, Ashok Kumar, Ricardo Banuelas
en Limba Engleză Paperback – 5 iun 2006
World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.
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Specificații

ISBN-13: 9780750664592
ISBN-10: 0750664592
Pagini: 268
Ilustrații: Illustrated
Dimensiuni: 156 x 234 x 14 mm
Greutate: 0.5 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary – discussion of Six Sigma and cultural change

Notă biografică

Jiju Antony, Ricardo Bañuelas, Ashok Kumar

Descriere

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.