Effectively Managing and Leading Human Service Organizations: SAGE Sourcebooks for the Human Services
Autor Ralph Brody, Murali D Nairen Limba Engleză Paperback – 14 ian 2014
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Specificații
ISBN-13: 9781412976459
ISBN-10: 1412976456
Pagini: 448
Ilustrații: black & white tables, figures
Dimensiuni: 187 x 232 x 20 mm
Greutate: 0.66 kg
Ediția:Fourth Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Seria SAGE Sourcebooks for the Human Services
Locul publicării:Thousand Oaks, United States
ISBN-10: 1412976456
Pagini: 448
Ilustrații: black & white tables, figures
Dimensiuni: 187 x 232 x 20 mm
Greutate: 0.66 kg
Ediția:Fourth Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Seria SAGE Sourcebooks for the Human Services
Locul publicării:Thousand Oaks, United States
Cuprins
PART I: Setting Organizational Directions
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix : Human Service Management Competencies
Web Sites for Human Service Managers
Bibliography
Index
About the Author
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix : Human Service Management Competencies
Web Sites for Human Service Managers
Bibliography
Index
About the Author
Notă biografică
Ralph Brody, Ph.D. passed away on February 8, 2006. Dr. Brody was previously on the faculty of Cleveland State University where he taught social policy and human service administration. He also taught graduate courses on human service delivery models at Case Western Reserve University. Previously, he served for fifteen years as the executive director of the Federation for Community Planning, an organization that provides research, planning and advocacy on health and human services. Dr. Brody authored books on case management, the state legislative process, fundraising events, community problem solving, service learning, and macro practice. Dr. Brody¿s many years as a manager and teacher convinced him that the issues facing those in human service organizations were universal and applied to boards of directors as well as NGOs. He dedicated himself to developing tools to enhance the understanding and skills of those in leadership roles, from Cleveland to India, Spain, Ghana, Ethiopia, Egypt and Nigeria. His frequent workshops in Kenya led to the translation of his casebook into the Swahili language. His co-authored book with Dr. Nair: Grassroot Development ¿ Establishing Successful Microenterprises has been published in English and Malayalam language. Dr. Brody¿s work touched millions, and his contributions will continue to educate, inform and inspire future students and professionals in human services field.
Descriere
A highly practical book for courses on human service/social work administration which takes students through the nuts and bolts of managing a human service agency.