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Emotional Intelligence Coaching – Improving Performance for Leaders, Coaches and the Individual de Stephen Neale

Emotional Intelligence Coaching – Improving Performance for Leaders, Coaches and the Individual

Autor Stephen Neale, Lisa Spencer–arnell, Liz Wilson
en Limba Engleză Paperback – 2 sep 2011
Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Never before have emotional intelligence and coaching been brought together in this way to help you develop your own and other people's performance.
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Specificații

ISBN-13: 9780749463564
ISBN-10: 0749463562
Pagini: 240
Dimensiuni: 157 x 233 x 15 mm
Greutate: 0.36 kg
Editura: Kogan Page

Cuprins


1. What is emotional intelligence? 
It’s all about performance 
What is emotional intelligence? 
How many brains have you got? 
Emotional intelligence – two aspects 
Can you improve your emotional intelligence? 
Measuring EI 
Sustainable change takes time 
Different approaches to EI 

2. What is coaching?
What is coaching? 
Why coaching? 
What does great coaching look like? 
What next? 
What does the future of coaching look like? 

3. The importance of emotional intelligence in coaching 
What’s wrong with coaching?
The emotionally intelligent coach 
Life positions: the foundations to successful coaching 

4. The fast track to performance and profitability 
Paying the price of negativity 
The potential and performance equation 
Individual performance 
Team performance 
Organizational performance 
The evidence 
Measuring the impact: what’s your ROI? 

5. Developing your emotional intelligence 
Self-regard Regard for others 
Self-awareness 
Awareness of others 

6. Understanding and working with values, beliefs and attitudes 
Inside-out performance 
Values The impact of values 
Why values matter 
The role of values within coaching 
Values at work in organizations 
Attitudes and beliefs 
The values, attitudes and behaviour link 
Defining organizational values, attitudes and behaviours 

7. Core coaching skills 
Do you hear what I hear? 
EI listening 
Emotionally intelligent questioning 
Questioning and the EI coach 
EI empathy 
Rapport 
Coaching models 

8. How goals flow from values to action 
Everything starts as an idea 
Connect emotionally with your goals 
It’s all about mind over matter 
Is working SMARTER the only way? 
Goals are vehicles for living our values 
How goals flow from values to action 

9. The coaching toolkit 
Agreement and contract 
Coaching models 
Coaching questions 

10. Coaching ethics and best practice 
What attracts us to become coaches? 
So, what does best practice mean to you? 
Cracking the code 
What constitutes best practice for the emotionally intelligent coach? 
How was it for you? 
Supervision – the helicopter view

Recenzii


"Neale, Spencer-Arnell, and Wilson examine the key roles that emotions and habits play in human performance and how coaching and EI can be combined to develop and improve an individual's performance." --Book News, Inc.

 "As well as being a handbook for coaching professionals, it is an insightful guide to developing emotionally intelligent skills and attitudes that can be accessed by anyone."--Amanda Knight, co-author, Applied EI

"The authors illustrate the points they are making very clearly with numerous examples, short stories and illustrative questions to help aspiring coaches to develop their understanding or existing coaches to refine their approaches."  --Sir John Whitmore, Executive Chairman, Performance Consultants International

Praise for the previous edition: 
"This is a clearly written, comprehensive book which successfully marries the concept of emotional intelligence (EI) with the processes of coaching." - Professional Manager

Notă biografică


Steve Neale, Lisa Spencer-Arnell and Liz Wilson are experienced coaches, mentors and trainers. Together they run a consulting firm that specializes in emotional intelligence coaching.

Descriere

"Emotional Intelligence Coaching" examines how emotions and habits can impact performance. The authors present the various models and tools that coaches can use to help them become more emotionally intelligent when coaching. This book explains the basic principles of emotional intelligence and how these relate to coaching for performance.