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Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes de Michael Bremer

Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes

Autor Michael Bremer, Brian McKibben
en Limba Engleză Paperback – 28 sep 2010
Written by two experts who have dedicated their careers to quality improvement, Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. They identify five critical ingredients required for successful improvement:
1. A meaningful business value proposition and strategy that drives key improvement actions
2. An engaging environment where people can do their best work
3. A focus on meaningful metrics while avoiding irrelevant details
4. Process improvement efforts that maximize cross-functional process performance and foster deeper process understanding, innovation, and execution of best work practices
5. An executive mindset that focuses on customer value, people development, process performance, and business improvement outcomes, not solely on savings
The authors consider a variety of situations at Independence Enterprise, a fictional company, based on their own very real experiences. They elaborate on the principles that should come into play, look at what Independence Enterprise is doing right and wrong, and suggest deployment actions to help you apply the principles to your own organization.
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Specificații

ISBN-13: 9781439817964
ISBN-10: 1439817960
Pagini: 320
Ilustrații: 61 b/w images and 15 tables
Dimensiuni: 178 x 254 x 17 mm
Greutate: 0.57 kg
Ediția:New.
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

Introduction. The New Normal: Just Because Your Organization Is Better than It Used to Be Doesn’t Mean You Have a Competitive Advantage. What Does It Mean to Escape the Improvement Trap? The Pathway to Becoming a Level 4 and Level 5. Ingredient 1: Customer Value Develop a Meaningful Business Value Proposition to Drive Improvement Actions. Ingredient 2: Engage People. Ingredient 3: Key Metrics Focus on the Vital Few, Meaningful Metrics; Avoid Drowning in Irrelevant Details. Ingredient 4: Process Thinking Maximize Cross‑Functional Process Performance and Foster Deeper Process Understanding, Innovation, and Execution of the Best Work Practices. Ingredient 5: The Executive Mindset Focus on Customer Value, People Development, Process Performance, and Business Improvement Outcomes, Not Solely on Savings. Assessing Your Organization’s Improvement Maturity Level.

Recenzii

... a must read book for all senior executives seeking to change the culture of their organization and drive it to a level 4 or 5 on the Improvement Maturity Curve. We have all suffered from the difficulty of sustaining improvement ... this book lays out the sustaining process in a simple, common sense way that is easy to read.
 —Basem Hishmeh, Chairman, Sigma-Netics, Inc.
We are entering into a Reset global economy, where a New Normal has clearly been established, filled with much peril and much opportunity, yet with an uncertain path forward for all. Now along comes a book focused on Improvement that can help you avoid the Trap, and develop a path that avoids peril, takes advantage of opportunity, and drives Twenty First century success.
 —Dan McDonnell, Lean Initiative manager, General Electric Transportation
My cynicism of the quality field is based on hundreds of theoretical books on the subject. They seem to serve little purpose other than the author’s pontification of what they think they know, or perhaps serve as a platform for the speaking circuit. Mr. Bremer brings an exception to this otherwise commoditized quality industry. He provides a practical, how-to guide for the organization’s improvement all the way to the all important bottom line. His concepts, told through the parable of a real life situation, Independence Enterprise, Inc., give it a feel of a modern day The Goal, the epoch bible of efficiency by Eliyahu M. Goldratt. Mr. Bremer elaborates on RELATIVE gains whereby one compares oneself to their competitors, industry, and even global economy vs. the all too popular ABSOLUTE measure where one measures oneself against oneself. Finally, an author that gets it ... .
—Donald R. McNeeley, Ph.D., President & COO, Chicago Tube and Iron Company
Providing methods and metrics for effecting true change, Escape the Improvement Trap highlights how to avoid common improvement traps that inhibit many organizations from rising above the rest. Written by two experts who have dedicated their careers to quality improvement … separates itself from other improvement books by looking at why most companies rarely achieve anything more than an average level of improvement maturity. … Bremer and McKibben consider a variety of situations at Independence Enterprise, a fictional company, based on their own real experiences. They elaborate on the principles that should come into play, look at what Independence Enterprise is doing right and wrong, and suggest deployment actions to help readers apply the principles to their own organization. Bremer, who lead the creation of a company-wide improvement initiative for Beatrice Companies, has served as a Senior Engagement Manager for Motorola University and McKibben, a founding partner of the Cumberland Group-Chicago, has held management roles at several manufacturing companies. … Escape the Improvement Trap is a practical, how-to guide to performance improvement for senior management. ... easy to read, explains concepts simply, and provides concrete examples.
 —Sirreadalot.org, December 2010

Descriere

Despite performance improvement initiatives such as Lean, Six Sigma, and Supply-Chain Management, only a handful of companies actually break out of the pack to transform their enterprise. This problem is not unique to today's improvement methodologies; the same issues existed when organizations first adopted TQM, re-engineering, and other popular improvement methodologies. Providing helpful methods and metrics for effecting true change, this book highlights how to avoid common improvement traps that inhibit many organizations from rising above the rest.