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Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Autor Susan Scott Ken Blanchard
en Limba Engleză Paperback – 31 dec 2003 – vârsta de la 18 ani
The Wall Street Journal bestseller, now with new material.

The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

* Overcome barriers to meaningful communication
* Expand and enrich conversations with colleagues, friends, and family
* Increase clarity and improve understanding
* Handle strong emotions-on both sides of the table
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Specificații

ISBN-13: 9780425193372
ISBN-10: 0425193373
Pagini: 320
Dimensiuni: 155 x 229 x 21 mm
Greutate: 0.36 kg
Ediția:Berkley Trade P.
Editura: Berkley Books

Cuprins

Fierce Conversations Foreword by Ken Blanchard
The Seven Principles of Fierce Conversations
Preface
Introduction: The Idea of Fierce
Principle 1: Master the Courage to Interrogate Reality
Principle 2: Come Out from Behind Yourself into the Conversation and Make It Real
Principle 3: Be Here, Prepared to Be Nowhere Else
Principle 4: Tackle Your Toughest Challenge Today
Principle 5: Obey Your Instincts
Principle 6: Take Responsibility for Your Emotional Wake
Principle 7: Let Silence Do the Heavy Lifting
Conclusion: Embracing the Principles
Appendix
Index
A User's Guide

Recenzii

"Plenty of helpful tools and assignments." —Publishers Weekly

Notă biografică

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.

Descriere

Revealing how to master the principles and practice courageous, transformative dialogue, Scott shows readers how to change their lives, one conversation at a time.