This book provides information on how to use focus-group research to gain insight and allow input from various individuals or groups that may often be silenced during any decision-making process. A history of focus-group research is presented, along with various social and political structures within a school organization that inadvertently silence individuals and groups. Practical knowledge is provided for administrators in a step-by-step process for conducting focus-group research in any school organization--including, procedures for the group moderator, developing an effective focus-group, elements of questions that will generate discussion, keeping the group on task, eliminating personal bias, and bringing the group to closure. A focus-group design is also presented with essential information on developing the questions, population and sample, data collection, data investigation, methodology and concerns about focus-group research.