Functionality, Intentionality and Morality: Research on Emotion in Organizations
Autor Charmine E. J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbeen Limba Engleză Hardback – 30 iun 2007
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Specificații
ISBN-13: 9780762314140
ISBN-10: 0762314141
Pagini: 338
Dimensiuni: 155 x 234 x 508 mm
Greutate: 0.63 kg
Editura: Emerald Publishing
Seria Research on Emotion in Organizations
ISBN-10: 0762314141
Pagini: 338
Dimensiuni: 155 x 234 x 508 mm
Greutate: 0.63 kg
Editura: Emerald Publishing
Seria Research on Emotion in Organizations
Public țintă
Researchers, Professionals and Students in this fieldCuprins
Boundary Conditions on the Functional Role of Affect in Strategic Decision Making
Investigating the Emotional Basis of Charismatic Leadership: The Role of Leaders’ Positive Mood and Emotional Intelligence
Incorporation of Emotional labor in the Demand-Control-Support Model: The relation with Emotional Exhaustion and Personal Accomplishment in Nurses
Team Emotion Recognition Accuracy and Team Performance
Leveraging Emotions in Value Management of Brands and Products
Caveat Venditor: How Emotions and Cognition Influence Consumers’ Negative Behavioural Responses to Service Recovery
Leading with a smile: The influence of managers’ leadership behaviour and emotional skills on the emotional experience of employees
Emotion Management in Cross-Cultural Perspective: “Smile Training” in Japan and North American Service Organizations
Use, Overuse and Misuse of Mood and Emotion
Do Employee Emotions Mediate Employee Trust in the Organization During Major Change?
Emotional Capital at Caring Work
The Role of Moral Leadership, Affective Climate and Organizational Justice in Toxic Emotions
Investigating the Emotional Basis of Charismatic Leadership: The Role of Leaders’ Positive Mood and Emotional Intelligence
Incorporation of Emotional labor in the Demand-Control-Support Model: The relation with Emotional Exhaustion and Personal Accomplishment in Nurses
Team Emotion Recognition Accuracy and Team Performance
Leveraging Emotions in Value Management of Brands and Products
Caveat Venditor: How Emotions and Cognition Influence Consumers’ Negative Behavioural Responses to Service Recovery
Leading with a smile: The influence of managers’ leadership behaviour and emotional skills on the emotional experience of employees
Emotion Management in Cross-Cultural Perspective: “Smile Training” in Japan and North American Service Organizations
Use, Overuse and Misuse of Mood and Emotion
Do Employee Emotions Mediate Employee Trust in the Organization During Major Change?
Emotional Capital at Caring Work
The Role of Moral Leadership, Affective Climate and Organizational Justice in Toxic Emotions