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How to Achieve ISO 9000 Registration Economically and Efficiently: Quality and Reliability

Autor Gurmeet Naroola, Robert Moe Connell
en Limba Engleză Hardback – 14 mai 1996
Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.
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Specificații

ISBN-13: 9780824797584
ISBN-10: 0824797582
Pagini: 216
Dimensiuni: 210 x 280 x 18 mm
Greutate: 0.59 kg
Ediția:New.
Editura: Taylor & Francis
Colecția Routledge
Seria Quality and Reliability

Locul publicării:Oxford, United Kingdom

Public țintă

Professional Practice & Development

Cuprins

TAP - the philosophy; the must knows; what you have to have; jump start; training, analysis and planning (TAP); registrar selection; measuremens; quality system documentation; life after registration.

Notă biografică

Gurmeet Naroola Santa Clara, California. Robert Moe Connell Sunnyvale, California

Descriere

Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration - to improve quality, achieve customer satisfaction and increase profitability - are stressed.