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Humans and Machines at Work: Monitoring, Surveillance and Automation in Contemporary Capitalism: Dynamics of Virtual Work

Editat de Phoebe V. Moore, Martin Upchurch, Xanthe Whittaker
en Limba Engleză Hardback – 18 oct 2017
This edited collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in China and Britain; call centre workers in India experience invasive tracking; warehouse workers discover that hidden data has been used for layoffs; and academic researchers see their labour obscured by a ‘data foam’ that does not benefit them. These cases are couched in 
historicalaccounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation. This book will appeal to scholars in the Sociology of Work and Digital Labour Studies and anyone interested in learning about monitoring and surveillance, automation, the gig economy and the quantified self in the workplace.
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Specificații

ISBN-13: 9783319582313
ISBN-10: 3319582313
Pagini: 301
Ilustrații: XVI, 260 p. 2 illus. in color.
Dimensiuni: 148 x 210 mm
Greutate: 0.48 kg
Ediția:1st ed. 2018
Editura: Springer International Publishing
Colecția Palgrave Macmillan
Seria Dynamics of Virtual Work

Locul publicării:Cham, Switzerland

Cuprins

1. Introduction.- 2. Digitalisation of work and resistance.- 3. Deep automation and the world of work.- 4. There is only one thing in life worse than being watched, and that is not being watched.- 5. The electronic monitoring of care work – the redefinition of paid working time.- 6. Social recruiting: control and surveillance in a digitised job market.- 7. Close watch of a distant manager.- 8. Hawthorne’s renewal: Quantified total self.- 9. ‘Putting it together, that’s what counts’.- 10. Technologies of control, communication, and calculation.

Recenzii

“This book is a great read for anyone interested in learning about monitoring and surveillance of the workforce using digital technologies. This book will also appeal to scholars in the field of ethics in the workplace, sociology of work, and digital labor studies.” (Swatee B. Kulkarni, Journal of Business Ethics, Vol. 161, 2020)

Notă biografică

Phoebe V. Moore works at Middlesex University London. She is an internationally known researcher and lecturer who writes about labour, technology and global governance. 
Martin Upchurch is Professor of International Employment Relations at Middlesex University London. He has published more than 40 articles in the field of labour studies and industrial relations.
Xanthe Whittaker is a post-graduate student in the School of Management at the University of Leicester. Her doctoral research is an ethnographic study of digital journalism in the UK and her research interests include the digitalisation of work, atypical work, and labour process analysis.

Textul de pe ultima copertă

In the era of the so-called Fourth Industrial Revolution, we increasingly work with machines in both cognitive and manual workplaces. This collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in China and Britain; domestic workers’ timekeeping and movements are documented; call centre workers in India experience invasive tracking but creative forms of worker subversion are evident; warehouse workers discover that hidden data has been used for layoffs; academic researchers see their labour obscured by a ‘data foam’ that does not benefit them; and journalists suffer the algorithmic curse. These cases are couched in historical accounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation.
This collection will appeal to scholars in the Sociology of Work and Digital Labour Studies and anyone interested in lea
rning about monitoring and surveillance, automation, the gig economy and the quantified self in the workplace.

Caracteristici

Examines how new forms of surveillance are being adopted into contemporary work Draws from original empirical research engaging with existing and emerging fields of social enquiry Discusses the occurrence of surveillance and new forms of measure of work in a range of industries Includes supplementary material: sn.pub/extras