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ICT for social welfare – A toolkit for managers de Luke Geoghegan

ICT for social welfare – A toolkit for managers

Autor Luke Geoghegan
en Limba Engleză Paperback – 4 mai 2004
This book analyses the current context and use of ICT in the public and voluntary sectors, building on this to provide practical guidance for managers and staff. Assuming no technical knowledge, the book provides ideas, tools and resources to think critically and creatively about current ICT practice and to implement positive change at all levels.
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Specificații

ISBN-13: 9781861345059
ISBN-10: 1861345054
Pagini: 208
Dimensiuni: 157 x 233 x 15 mm
Greutate: 0.3 kg
Ediția:New.
Editura: Bristol University Press

Recenzii

This accessible and informative book will boost the confidence of busy managers and staff grappling with ICT issues in a wide range of statutory and voluntary welfare organisations. With plenty of examples of ICT in use and checklist frameworks on important issues, this book will put managers back in control of the 'ICT juggernaut'. Terry Patterson, Local Government Association Social Security Advisers Group

... a slim, well laid-out volume with lots of good content, which manages to raise a thought or two in the process. Local Government First"Anyone who has previously found this subject difficult may rest assured that this book will clarify many issues and topics for them, in a relatively short time... strongly recommended to be read and to be kept in all working areas as a practical guidance and reference manual." RCN Information in Nursing Newsletter

... a well written text which social care practitioners, indeed most local government officers, can use to help them recognise what ICT can and cannot do and how to harness it successfully to the development of modern public services. Socitm News

The authors write lucidly about the social context for modern IT. And there are good sections about the digital divide and how information intermediaries can brisge gaps to reduce a sense of exclusion from awesome techie nirvanas. Community Care

Notă biografică

Luke Geoghegan, Toynbee Hall, Jason Lever, Greater London Authority, with and Ian McGimpsey, Toynbee Hall

Cuprins

Introduction
ICT: people and society
ICT and social welfare practice
Putting the I and the C back into ICT
Modelling information flows and needs: improving service quality
Modelling information flows and needs: improving service quality
Modelling information flows and needs: improving organisational effectiveness
People, organisations and ICT
Information exclusion and the digital divide
Where next?: social welfare practice and e-government
Where next?: social welfare practice and emerging technology