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Impact of Digital Transformation on the Development of New Business Models and Consumer Experience

Editat de João F. Proença, Maria Antónia Rodrigues
en Limba Engleză Paperback – 11 mar 2022
In a highly competitive market, digital transformation with internet of things, artificial intelligence, and other innovative technological trends are elements of differentiations and are important milestones in business development and consumer interaction, particularly in services. As a result, there are several new business models anchored in these digital and technological environments and new experiences provided to services consumers and firms that need to be examined. Impact of Digital Transformation on the Development of New Business Models and Consumer Experience provides relevant theoretical and empirical research findings and innovative and multifaceted perspectives on how digital transformation and other innovative technologies can drive new business models and create valued experiences for consumers and firms. Covering topics such as business models, consumer behavior, and gamification, this publication is ideal for industry professionals, managers, business owners, practitioners, researchers, professors, academicians, and students.
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Specificații

ISBN-13: 9781799891802
ISBN-10: 1799891801
Pagini: 372
Dimensiuni: 216 x 280 x 20 mm
Greutate: 0.94 kg
Editura: Business Science Reference

Descriere

Provides relevant theoretical and empirical research findings and innovative and multifaceted perspectives on how digital transformation and other innovative technologies can drive new business models and create valued experiences for consumers and firms.