Customer Loyalty – How to Earn It, How to Keep It 2e Autor J Griffin 28 oct 2002 Paperback Preț: 129.16 lei 3-5 săpt.
Customer Winback – How to Recapture Lost Customers & Keep Them Loyal Autor J Griffin 25 mar 2001 Paperback Preț: 210.65 lei 3-5 săpt.