Services Marketing: People, Technology, Strategy (Eighth Edition)
Autor Jochen Wirtz et al.
29 mar 2016
Paperback
Preț: 251.06 lei
3-5 săpt.
Cărți de Jochen Wirtz
Essentials of Services Marketing
Autor Jochen Wirtz
22 iun 2022
Paperback
Preț: 517.00 lei 594.25 lei
3-5 săpt. | 6-12 zile
-13%
INTELLIGENT AUTOMATION
Autor Pascal Bornet et al.
10 oct 2020
Hardback
Preț: 464.73 lei 505.14 lei
6-8 săpt.
-8%
Understanding the Role of Business Analytics: Some Applications
Editat de Hardeep Chahal et al.
6 oct 2018
Hardback
Preț: 648.11 lei 810.14 lei
6-8 săpt.
-20%
Service Quality and Productivity Management
Autor Jochen Wirtz
5 dec 2017
Paperback
Preț: 71.10 lei
6-8 săpt.
Building a World Class Service Organization (Assessment Tool)
Autor Jochen Wirtz
30 dec 2017
Paperback
Preț: 68.59 lei
6-8 săpt.
Crafting the Service Environment
Autor Jochen Wirtz
3 noi 2017
Paperback
Preț: 69.95 lei
6-8 săpt.
Managing People for Service Advantage
Autor Jochen Wirtz
14 noi 2017
Paperback
Preț: 71.86 lei
6-8 săpt.
Managing Customer Relationships and Building Loyalty
Autor Jochen Wirtz
17 noi 2017
Paperback
Preț: 70.88 lei
6-8 săpt.
Designing Complaint Handling and Service Recovery Strategies
Autor Jochen Wirtz
20 noi 2017
Paperback
Preț: 70.72 lei
6-8 săpt.
Pricing Services and Revenue Management
Autor Jochen Wirtz
6 oct 2017
Paperback
Preț: 70.50 lei
6-8 săpt.
Service Marketing Communications
Autor Jochen Wirtz
13 oct 2017
Paperback
Preț: 71.25 lei
6-8 săpt.
Designing Customer Service Processes
Autor Jochen Wirtz
20 oct 2017
Paperback
Preț: 68.90 lei
3-5 săpt. | 6-12 zile
Balancing Capacity and Demand of Service Operations
Autor Jochen Wirtz
30 oct 2017
Paperback
Preț: 69.73 lei
6-8 săpt.
Understanding Service Consumers
Autor Jochen Wirtz
16 sep 2017
Paperback
Preț: 69.73 lei
6-8 săpt.
Positioning Services in Competitive Markets
Autor Jochen Wirtz
26 sep 2017
Paperback
Preț: 69.56 lei
6-8 săpt.
Developing Service Products and Brands
Autor Jochen Wirtz
29 sep 2017
Paperback
Preț: 69.73 lei
6-8 săpt.
Winning in Service Markets: Success Through People, Technology and Strategy
Autor Jochen Wirtz
28 aug 2016
Paperback
Preț: 364.35 lei
6-8 săpt.
Revenue Management
Autor Sheryl E. Kimes et al.
25 mar 2015
Paperback
Preț: 394.34 lei
6-8 săpt.
Rules of the Service Game: What Service Leaders Need to Know
Autor Jochen Wirtz et al.
30 mai 2022
Hardback
Preț: 383.00 lei
Nepublicat încă
Dienstleistungsmarketing
Autor Jochen Wirtz et al.
30 mar 2020
Paperback
Preț: 340.54 lei
Nepublicat încă
Services Marketing
Autor Christopher H. Lovelock et al.
30 apr 2012
Paperback
Preț: 580.81 lei 683.30 lei
Indisponibil temporar
-15%