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Managerial Breakthrough: The Classic Book on Improving Management Performance

Autor J.M. Juran
en Limba Engleză Hardback – 27 feb 1995
Juran contends that the manager's basic function is to create change ("breakthrough") or prevent it ("control"), and demonstrates that each process is unvaryingly governed by a universal sequence of events. You'll learn the issues that arise, virtually without fail, whenever organizations introduce change; how to master an unvarying sequence of events that will enable you to overcome resistance to change, and break through to ever higher levels of performance; how to control any action or project under your supervision; how to achieve breakthrough in every area that determines a company's success - from attitudes ... to knowledge... to action; and when it's better to initiate change and when it's better to prevent it. Regardless of your field or product - whether you are a company president, superintendent, department head, foreperson, or a supervisor - this book will prove to be of immeasurable value to you. It is a book written for everyone who must achieve results, whether through the efforts of other people or through their own efforts.
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Specificații

ISBN-13: 9780070340374
ISBN-10: 0070340374
Pagini: 492
Ilustrații: 1
Dimensiuni: 165 x 236 x 39 mm
Greutate: 0.7 kg
Ediția:Rev
Editura: McGraw Hill Education
Colecția McGraw-Hill Education
Locul publicării:United States

Cuprins

Breakthrough and Control----A Contrast.Breakthrough----A Panoramic View.Breakthrough in Attitudes.The Pareto Principle.Mobilizing for Breakthrough in Knowledge.The Stepping Arm.The Diagnostic Arm.Breakthrough a Knowledge----Diagnoisis Resistance to Change----Cultural Patterns.Breakthrough in Performance----Action.Transition to the New level.Control----A Panoramic View.Chooing the Control Subject.The Unit of Measure.The Standard.The sensor.Mobilizing for Decision Making.Interpretation.Decision on the Difference.Taking Action.Managers.Brreakthrough and Control.Appendix.Index