Managing Internationally: Succeeding in a Culturally Diverse World
Autor Kamal Fatehien Limba Engleză Hardback – 18 sep 2007
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Specificații
ISBN-13: 9781412936903
ISBN-10: 141293690X
Pagini: 728
Dimensiuni: 178 x 254 x 38 mm
Greutate: 1.38 kg
Ediția:First Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
ISBN-10: 141293690X
Pagini: 728
Dimensiuni: 178 x 254 x 38 mm
Greutate: 1.38 kg
Ediția:First Edition
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Recenzii
“A well-written text that highlights the tenets of international management in their cultural realities. Current, focused, and grounded in the importance of understanding the diverse business and management practices…to be successful in today’s global environment.” --Jim Giermanski, Belmont Abbey College and Powers International Inc.
“The presentation is better than anything I have come across elsewhere. It is easy to understand; is grounded in research; and, probably rings true to anyone who has worked in a significantly multicultural environment or who has experienced business transactions in a foreign country.” — Tom Tafolla, National Hispanic University
“I have no doubt that students will relate very well to the issues and concepts covered. All students of international management will agree with me that this is a must read.” --Braimoh Oseghale, Fairleigh Dickinson University
“Without a doubt, the author does an outstanding job of bringing many of the concepts to life with the use of countless, but interesting stories, examples, and illustrations that make the book interesting and applicable to the real vs. theoretical world!” —James Woodrow, Vanguard University
“A good background to engage students in some meaningful discussions concerning cultural differences and how to respond to them. The mix of concepts with culturally-relevant stories makes it an enjoyable and informative read.” --Nolan Argyle, Valdosta State University
“The presentation is better than anything I have come across elsewhere. It is easy to understand; is grounded in research; and, probably rings true to anyone who has worked in a significantly multicultural environment or who has experienced business transactions in a foreign country.” — Tom Tafolla, National Hispanic University
“I have no doubt that students will relate very well to the issues and concepts covered. All students of international management will agree with me that this is a must read.” --Braimoh Oseghale, Fairleigh Dickinson University
“Without a doubt, the author does an outstanding job of bringing many of the concepts to life with the use of countless, but interesting stories, examples, and illustrations that make the book interesting and applicable to the real vs. theoretical world!” —James Woodrow, Vanguard University
“A good background to engage students in some meaningful discussions concerning cultural differences and how to respond to them. The mix of concepts with culturally-relevant stories makes it an enjoyable and informative read.” --Nolan Argyle, Valdosta State University
Cuprins
Part I: Introduction
1. Introduction: the Management of International Business
The Changing Profile of the Global Business Environment
The Imperatives of Globalization of Business
Types of International Business Operations
International Business and International Management
Major Elements of Managing International Business
2. Socio-Ethical Issues and International Management
Social Responsibility and MNCs
Problem Areas
Concerns of Developing Countries
Globalization Backlash
Supranational Organizations
What's Next?
Case 1: Construction Dilemma
Case 2: Vodka Blues
Case 3: Yahoo vs. Survivors of the Holocaust
Case 4: Union Carbide, Bhopal
Case 5: Footwear International
Part II: Culture and Behavior
3. International Management and the Cultural Context
Introduction
Cultural Framework
Cultural Aspects of Management
Corporate Culture
4. International Communication and Negotiation
International Communication
Macro and Micro International Communication
Classic Communication Model
International Verbal Communication
Cultural Differences in Nonverbal Communication
Communication Competence
Dos and Don'ts of Communication with Foreigners
International Negotiation
The American Negotiation Style
5. Managerial Leadership and Motivation in an International Context
The Shortcomings of Leadership Theories
Managerial Leadership in Europe
Managerial Leadership in Japan versus the U.S.
Leadership Summary
Motivation and Culture
Cultural Influence on Motivation
Applicability of Major Motivation Theories
Motivation and Japanese Employees
Global Trends and Motivation
Case 6: Kiwi Samuri: Secure Fit
Case 7: Frank Davis Comes to Madagascar
Case 8: Culture Clash: Don't Buyouts Always Make Sense
Case 9: Bill Keane
Case 10: Alternative Dispute Resolution
Case 11: Leasing Cargo Space in Granada
Part III: Strategy and Operations
6. International Environment and Strategy
Cultural Aspects of Strategy
International Environmental Forces
Generic MNC Strategies
Industry Characteristics and Strategy
7. Legal Issues and International Management
Cultural Heritage and Business Law
National Sovereignty
International Implications of Legal Issues
MNC Operational Disputes
8. Organization of Multinational Operations
Definiion and Functions of Organizing
The Organization of Multinationals
Factors Influencing MNC Structure
Development of International Corporate Structure
9. Control of International Operations
Purpose and Functions of the Control Process
Control Mechanisms
Control Approaches
Cultural Aspects of MNC Control
Evolution of MNC Coordination and Control
Additional Control Problems of MNCs
Ownership and Host Government Involvement
10. International Information Systems Management
Computer Based Information Systems
Information Architecture
Ramifications of Internationalization for the Information Systems Function
Building a Global Information System
Case 12: Daimler-Chrysler Merger
Case 13: Vinhdat Company
Case 14: Langle International Growers, Inc.: Managing a Small Business
Case 15: Global Multi-Products Chile
Case 16: Enron in India
Case 17: Ceramic Brick Factory
Part IV: Human Resources
11. International Human Resource Management
The Transition from Domestic to International Position
Recruitment and Selection
Product Life Cycle and International Human Resource Management
International Management and Intercultural Training and Preparation
Repatriation Problems
Compensation
12. International Labor Relations
Locus of Control in International Workplace Practices
Host Government Involvement
International Labor Organizations
Diversity in International Labor Relations
Case 18: Barbara and William Harold: A Case Study of Americans Living Abroad in Belfast, North Ireland
Case 19: American Manager in Australia
Case 20: Human Resource Management Practices: A Small Business in a Transition Economy
1. Introduction: the Management of International Business
The Changing Profile of the Global Business Environment
The Imperatives of Globalization of Business
Types of International Business Operations
International Business and International Management
Major Elements of Managing International Business
2. Socio-Ethical Issues and International Management
Social Responsibility and MNCs
Problem Areas
Concerns of Developing Countries
Globalization Backlash
Supranational Organizations
What's Next?
Case 1: Construction Dilemma
Case 2: Vodka Blues
Case 3: Yahoo vs. Survivors of the Holocaust
Case 4: Union Carbide, Bhopal
Case 5: Footwear International
Part II: Culture and Behavior
3. International Management and the Cultural Context
Introduction
Cultural Framework
Cultural Aspects of Management
Corporate Culture
4. International Communication and Negotiation
International Communication
Macro and Micro International Communication
Classic Communication Model
International Verbal Communication
Cultural Differences in Nonverbal Communication
Communication Competence
Dos and Don'ts of Communication with Foreigners
International Negotiation
The American Negotiation Style
5. Managerial Leadership and Motivation in an International Context
The Shortcomings of Leadership Theories
Managerial Leadership in Europe
Managerial Leadership in Japan versus the U.S.
Leadership Summary
Motivation and Culture
Cultural Influence on Motivation
Applicability of Major Motivation Theories
Motivation and Japanese Employees
Global Trends and Motivation
Case 6: Kiwi Samuri: Secure Fit
Case 7: Frank Davis Comes to Madagascar
Case 8: Culture Clash: Don't Buyouts Always Make Sense
Case 9: Bill Keane
Case 10: Alternative Dispute Resolution
Case 11: Leasing Cargo Space in Granada
Part III: Strategy and Operations
6. International Environment and Strategy
Cultural Aspects of Strategy
International Environmental Forces
Generic MNC Strategies
Industry Characteristics and Strategy
7. Legal Issues and International Management
Cultural Heritage and Business Law
National Sovereignty
International Implications of Legal Issues
MNC Operational Disputes
8. Organization of Multinational Operations
Definiion and Functions of Organizing
The Organization of Multinationals
Factors Influencing MNC Structure
Development of International Corporate Structure
9. Control of International Operations
Purpose and Functions of the Control Process
Control Mechanisms
Control Approaches
Cultural Aspects of MNC Control
Evolution of MNC Coordination and Control
Additional Control Problems of MNCs
Ownership and Host Government Involvement
10. International Information Systems Management
Computer Based Information Systems
Information Architecture
Ramifications of Internationalization for the Information Systems Function
Building a Global Information System
Case 12: Daimler-Chrysler Merger
Case 13: Vinhdat Company
Case 14: Langle International Growers, Inc.: Managing a Small Business
Case 15: Global Multi-Products Chile
Case 16: Enron in India
Case 17: Ceramic Brick Factory
Part IV: Human Resources
11. International Human Resource Management
The Transition from Domestic to International Position
Recruitment and Selection
Product Life Cycle and International Human Resource Management
International Management and Intercultural Training and Preparation
Repatriation Problems
Compensation
12. International Labor Relations
Locus of Control in International Workplace Practices
Host Government Involvement
International Labor Organizations
Diversity in International Labor Relations
Case 18: Barbara and William Harold: A Case Study of Americans Living Abroad in Belfast, North Ireland
Case 19: American Manager in Australia
Case 20: Human Resource Management Practices: A Small Business in a Transition Economy
Notă biografică
Dr. Kamal Fatehi is Professor of International Management and former Chair of Management and Entrepreneurship Department at Coles College of Business, Kennesaw State University. Before joining Kennesaw State University, he was Chair of Management and Marketing Department, and Interim Dean of College of Business Administration at Texas A&M International University. Previously, he was a professor of Strategic and International Management at Barton School of Business, Wichita State University, Wichita, Kansas. He has taught at Louisiana State University, Western Illinois University, Eastern Illinois University, and Texas A&M International University. At Western Illinois University, he was recognized as an Outstanding Scholar. He was the recipient of Barton School of Business, Wichita State University Research Award. In 1995, he was a Fulbright Senior Scholar at Western University in Baku, Azerbaijan and in 2004, he served as a Fulbright Senior Specialist and assisted the International Academy of Business, Almaty, Kazakhstan. In cooperation with his colleagues from Texas A&M University, he assisted Turkmen State University to establish the first business program in Turkmenistan. In teaching and research he draws from his years of managerial experience with industry and his service to public and private organizations as consultant, including an assignment with the Russian Privatization Center, Moscow, Russia. Dr. Fatehi has published in such journals as Journal of Business Research, Journal of Behavioral Economics, Journal of Management, Industrial Management, Employee Relations Law Journal, Managerial Planning, Management International Review, International Executive, International Journal of Management, and Journal of Global Business. He is the author of International Management: A Cross-Cultural and Functional Perspective (PH, 1996). He has served on the editorial board of five scholarly/professional Journals.