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Managing Reputation in The Banking Industry: Theory and Practice de Stefano Dell’Atti

Managing Reputation in The Banking Industry: Theory and Practice

Editat de Stefano Dell’Atti, Annarita Trotta
en Limba Engleză Hardback – 25 apr 2016
The topic of reputational crisis in the banking sector has receivedincreasing attention from academics and practitioners. This book presentsexpert contributions that cover three main aspects: first, an extensive reviewof the literature on reputational risk in the banking sector aimed to identifythe relationships between causes, effects, stakeholders, and keyqualitative-quantitative variables involved during the reputational crisis of abank; second, devising a conceptual framework for management of reputational crisisin banking, and finally, testing this framework with the results of anempirical analysis carried out by observing key variables of some known casesof reputational crisis relating to international banks and proposing casestudies regarding the dynamic process of reputation management. 
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Specificații

ISBN-13: 9783319282541
ISBN-10: 3319282549
Pagini: 199
Ilustrații: XII, 187 p. 41 illus., 35 illus. in color.
Dimensiuni: 155 x 235 x 17 mm
Greutate: 0.46 kg
Ediția:1st ed. 2016
Editura: Springer International Publishing
Colecția Springer
Locul publicării:Cham, Switzerland

Public țintă

Research

Cuprins

Frontmatter. - Part I: Theoretical Foundations. .- Chapter 1: Reputation,Reputational Risk And Reputational Crisis In The Banking Industry: State Of TheArt And Concepts For Improvements. - Chapter 2: Reputation,Reputational Crisis And Corporate Social Responsibility Of Banks: MeasurementAnd Relationships.- Part II: Learning From CaseStudies.- Chapter 3: The Libor Case AndFocus On Barclays.- Chapter 4: The Case Study OfGoldman Sachs.- Chapter 5: The Case Study OfLehman Brothers.- Chapter 6: Unicredit AndReputation: A Journey Integrating Stakeholders’ Perceptions Into BusinessPlanning And Strategies.- Chapter 7: Intesa Sanpaolo: ACase Study On Reputation Management And Its Relationship To Corporate SocialReputation.- Part III: From Experience ToKnowledge.- Chapter 8: Managing Reputation:Reflections And Operational Suggestions.

Notă biografică

STEFANO DELL’ATTI (stefano.dellatti@unifg.it)is a Professor of Banking and Finance at University of Foggia (Italy). He holdsa PhD in Business Administration and Governance from the University Parthenopeof Naples (Italy). He was an Assistant Professor in Banking and Finance atFaculty of Economics University of Foggia (from 1997 to 2000). From 2000 to2003, he was an Associate Professor at University of Foggia. He is currently a FullProfessor inBanking and Finance at University of Foggia (since 2003), where he teaches Banking and Financeand Strategy and Organization of Financial Intermediaries.He is a member of the Council of PhD in Management and Finance at Universityof Foggia and Director of the Research Center Interuniversity on the GuaranteeInstitutions (CeSAC) of University of Foggia and University of Bari “Aldo Moro”.He isalso a Member of the Editorial Board of Journal“Rivista Bancaria” and “Banche e Banchieri”, and he was an editor andreviewer for a number ofjournals.Over his20-year academic career, he has authored (or co-authored) more than 50scientific publications and 5 books. His major areas of research are asfollows: Value and Intangibles in Banks; Reputational Risk; Small Banks,Guarantee Institutions; Efficiency of Financial Intermediaries, Regulation andDisclosure.
ANNARITA TROTTA (trotta@unicz.it) is a Professorof Banking and Finance at “Magna Græcia” University (UMG) of Catanzaro (Italy).She holds a PhD in Business Administration from the University Federico II ofNaples (Italy), where she was an assistant Professor of Banking on the Facultyof Economics from 1995 to 2001. From 2001 to 2006, she was an AssociateProfessor at the University of Catanzaro. Since 2006, she has been a professorof Economics andManagement of Financial Institutions and Markets at UMG, whereshe teaches Banking, Financial Markets, and Corporate Finance.She is currently a member of the PhD Council of theSchool of Theory of Law and European Legaland Economic Systems at UMG and a member of the Evaluation Unit of the LUM JeanMonnet University (Italy).She is also a member of the Committee of Advisors ofOrdines (for Interdisciplinary Research on European Institutions) and amember of the editorial boards of the following journals: “China – USABusiness Review”, and “Economics World”.Over her 20-year academic career, Trotta has authored(or co-authored) more than 50 scientific publications and 4 books. Herprimary areas of research are Social and Sustainable Finance; Impact Investing;Alternative Finance and Sustainability; Reputational risk and reputationalcrisis in the banking sector; Corporate Social Responsibility in the bankingsector; Subprime crisis and Credit Rating Agencies; Local banking andinformation asymmetries; Credit risk; Small business, Venture Capital andInformal Venture Capital; Bank-small business relationships; and Finance andMedicine.

Textul de pe ultima copertă

The topic of reputational crisis in the banking sector has receivedincreasing attention from academics and practitioners. This book presentsexpert contributions that cover three main aspects: first, an extensive reviewof the literature on reputational risk in the banking sector aimed to identifythe relationships between causes, effects, stakeholders, and keyqualitative-quantitative variables involved during the reputational crisis of abank; second, devising a conceptual framework for management of reputational crisisin banking, and finally, testing this framework with the results of anempirical analysis carried out by observing key variables of some known casesof reputational crisis relating to international banks and proposing casestudies regarding the dynamic process of reputation management. 

Caracteristici

Presents innovative state-of-the-art research on reputation management Analyzes and investigates reputational crisis in the international banking sector Proposes a model of analysis and management of reputational crisis Includes supplementary material: sn.pub/extras