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Modern Hotel Operations Management: Routledge-Noordhoff International Editions

Autor Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, Bill Rowson
en Limba Engleză Hardback – 11 aug 2017
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.
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Specificații

ISBN-13: 9781138455511
ISBN-10: 1138455512
Pagini: 656
Dimensiuni: 170 x 240 x 45 mm
Greutate: 1.44 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Seria Routledge-Noordhoff International Editions

Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate and Undergraduate

Notă biografică

Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, and Bill Rowson are all teachers with years of experience at the Stenden Hogeschool Leeuwarden, Netherlands

Cuprins

1. The Hospitality Industry – Past, Present and Future 2. Rating Systems and the Structure of the Hospitality Industry 3. Hotel Management – Viewed from Above 4. The Rooms Department 5. The Food and Beverage Department 6. Hospitality Human Resource Management 7. Marketing for the Hospitality Industry 8. Financial Control and the Accounting Department 9. Facility Engineering and Maintenance 10. Managing Safety and Security Issues 11. Managing Hospitality Services 12. Conceiving Hospitality Processes 13. Designing Hospitality Processes 14. Delivering Hospitality Services 15. Managing Change in the Hospitality Industry 16. Managing Quality in the Hospitality Industry

Descriere

An entry level introduction to valuation methodology, this book gives a straightforward narrative treatment to the subject matter with a multitude of examples and illustrations, contained in an easy to read format.There is a strong emphasis on the practical aspects of valuation, as well as on the principles and application of the full range of valuation methods. This book will serve as an important text for students new to the topic and experienced practitioners alike. Topics covered include:property ownershipconcepts of valuethe role of the valuerproperty inspectionproperty markets and economicsresidential property prices and the economycommercial and industrial propertymethods of valuationconventional freehold investment valuationsconventional leasehold investment valuationsdiscounted cash flowcontemporary growth explicit methods of valuationprinciples of property investment.