This book addresses the whys and hows of realizing business objectives through information technology (IT). It integrates the fields of telecommunications networks and data processing from a strictly managerial perspective. The reader will find a plan of action for designing a technical and organizational structure that promotes the stategic goals of his company or department. The book identifies often overlooked aspects of network design which are critical to meeting the needs of end users. Each chapter highlights areas of particular concern to network managers and chief information officers.