Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships
Autor Patricia M. Siasen Limba Engleză Paperback – 16 dec 2008
"Organizing Relationships makes a contribution to the discipline in its treatment of this area from multiple perspectives, in its deliberate engagement/suggestions of future research directions, and its functional purpose of bringing together extant research on this important topic in a coherent and organized way. It adds cumulatively to our knowledge of organizational communication and relationships, it fits within the horizon of the established parameters of our field while opening new areas for engagement, and, moreover, it is a very interesting read. It will, no doubt, become a touchstone for the field of organizational communication." -Janie Hardin Fritz, Duquesne University "This book represents an important step to a relational approach to organizational behavior (communication) by pulling together many different areas/types of relationships. It will be a 'must' book to anyone who teaches relationships in organization or broadly relational/applied organizational communication." -Jaesub Lee, University of Houston The first book in the field to provide a comprehensive, interdisciplinary treatment of workplace relationships, Organizing Relationships: Traditional and Emerging Perspectives on Workplace Relationships explores both negative and positive workplace relationships, including supervisor-subordinate relationships, peer relationships, workplace friendships, romantic workplace relationships, and customer-client relationships. Author Patricia M. Silas, a recognized scholar in the field, examines workplace relationships from multiple theoretical perspectives, including postpositivism, social construction theory, critical theory, and structuration theory. She helps readers understand the unique influences of the workplace on relationship processes and dynamics. Key Features
- Examines the role of workplace relationships as information-sharing, resource-distributing, decision-making, and support systems and highlights their importance to both organizational and individual well-being
- Includes cases in each chapter that demonstrate the usefulness of approaching real-world workplace problems and issues from multiple perspectives
- Helps readers broaden and enrich the ways they think about workplace relationships and their roles in organizational processes
- Provides an innovative agenda for future research
Organizing Relationships is appropriate for upper-level undergraduate and graduate courses in Workplace Relationships, Relational Communication, Applied Interpersonal Communication, Organizational Communication, Communication Management, Operations/Human Resource Management, Organizational Psychology, and Organizational Sociology.
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Specificații
ISBN-10: 1412957974
Pagini: 264
Ilustrații: black & white tables
Dimensiuni: 152 x 229 x 18 mm
Greutate: 0.34 kg
Ediția:1
Editura: SAGE Publications
Colecția Sage Publications, Inc
Locul publicării:Thousand Oaks, United States
Recenzii
"This book represents an important step to a relational approach to organizational behavior (communication) by pulling together many different areas/types of relationships. It will be a ‘must’ book to anyone who teaches relationships in organization or broadly relational/applied organizational communication."
Cuprins
Post-positive Approaches to Workplace Relationships
Social Construction Approaches to Workplace Relationships
Critical Approaches to Workplace Relationships
Structuration Theory and Workplace Relationships
2. Supervisor - Subordinate Relationships
Overview
Functions of Supervisor-Subordinate Relationships
Supervisor-Subordinate Relationship Development
Outcomes and Consequences of Supervisor-Subordinate Relationships
Theoretical Perspectives on Supervisor-Subordinate Relationships
Practicing Theory: Equal but Not Equitable
3. Peer Coworker Relationships
Overview
Functions of Peer Relationships
Peer Relationship Development
Outcomes and Consequences of Peer Relationships
Theoretical Perspectives on Peer Relationships
Practicing theory: Strata Tech
4. Workplace Friendship
Overview
Functions of Workplace Friendship
Workplace Friendship Development
Outcomes and Consequences of Workplace Friendship
Theoretical Perspectives on Workplace Friendship
Practicing Theory: Too Much of a Good Thing?
5. Romantic Workplace Relationships
Overview
The “Gray Area” Between Romance and Sexual Harassment
Workplace Romantic Relationship Development
Outcomes and Consequences of Workplace Romantic Relationships
Workplace Romance Policy
Theoretical Perspectives on Workplace Romantic Relationships
Practicing Theory: Regretting Romance
6. Customer and Client Relationships
Overview
Relationship Marketing
Customer Relationship Development
Outcomes and Consequences of Customer Relationships
Theoretical Perspectives on Customer and Client Relationships
Practicing theory: Losing Trust in the National Trust Bank
7. Workplace Relationships and Society
Overview
Technology, Globalization and Workplace Relationships
Workplace Relationships and the Life-World
Theoretical Perspectives on Workplace Relationships and Society
Practicing Theory: Spirited Away