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Performance Measurement: Building Theory, Improving Practice

Autor Patria de Lancer Julnes, Marc Holzer
en Limba Engleză Paperback – mai 2008
This volume in the "ASPA Classics" series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.
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Specificații

ISBN-13: 9780765620385
ISBN-10: 0765620383
Pagini: 208
Dimensiuni: 174 x 246 x 14 mm
Greutate: 0.39 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Locul publicării:Oxford, United Kingdom

Notă biografică

Julnes, Patria de Lancer; Holzer, Marc

Cuprins

Chapter 1 Making The Case for Performance Measurement; Chapter 2 Performance Measurement Purposes and Techniques; Chapter 3 Performance-Based Budgeting; Chapter 4 Performance-Based Management; Chapter 5 The Role of Citizens in Measuring and Promoting Performance; Chapter 6 Performance Measurement Across Government Levels; Chapter 7 Implementation;

Descriere

Part of "ASPA Classics" series, this book compiles various contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. It includes methods and techniques for developing effective performance measurement systems.