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Social Network Analysis in Telecommunications de CAR Reis Pinheiro

Social Network Analysis in Telecommunications: Wiley and SAS Business Series

Autor CAR Reis Pinheiro
en Limba Engleză Hardback – 19 mai 2011
A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers.
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Specificații

ISBN-13: 9780470647547
ISBN-10: 047064754X
Pagini: 304
Dimensiuni: 162 x 239 x 27 mm
Greutate: 0.5 kg
Editura: Wiley
Seria Wiley and SAS Business Series

Locul publicării:Hoboken, United States

Public țintă

CEOs, marketing managers in telecommunications industry

Notă biografică

CARLOS ANDRE REIS PINHEIRO has conducted over the last two years postdoctoral research in social network analysis at the School of Computing, Dublin City University (DCU), Ireland. He holds a doctoral degree in computer science from Federal University of Rio de Janeiro, Brazil. Before joining DCU, he did postdoctoral research in optimization at Instituto Nacional de Matemática Pura e Aplicada (IMPA) in Brazil, one of the most prestigious mathematical institutes in the world. He has been with Oi, the largest telecommunications company in Brazil, since 2000. He has published several papers in international journals and has also written four books that focus on the Internet, database, Web warehousing, and analytical intelligence.

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