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Strategic Communication, Social Media and Democracy: The challenge of the digital naturals de W. Timothy Coombs

Strategic Communication, Social Media and Democracy: The challenge of the digital naturals: Routledge New Directions in PR & Communication Research

Editat de W. Timothy Coombs, Jesper Falkheimer, Mats Heide, Philip Young
en Limba Engleză Paperback – 3 apr 2018
Today almost everyone in the developed world spends time online and anyone involved in strategic communication must think digitally. The magnitude of change may be up for debate but the trend is unstoppable, dramatically reconfiguring business models, organisational structures and even the practice of democracy.
Strategic Communication, Social Media and Democracy provides a wholly new framework for understanding this reality, a reality that is transforming the way both practitioners and theoreticians navigate this fast-moving environment. Firmly rooted in empirical research, and resisting the lure of over-optimistic communication dreams, it explores both the potential that social media offers for changing the relationships between organisations and stakeholders, and critically analyses what has been achieved so far.
This innovative text will be of great interest to researchers, educators and advanced students in strategic communications, public relations, corporate communication, new media, social media and communication management.
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Specificații

ISBN-13: 9781138497412
ISBN-10: 113849741X
Pagini: 206
Dimensiuni: 156 x 234 x 11 mm
Greutate: 9.07 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Seria Routledge New Directions in PR & Communication Research

Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate

Cuprins

1. Meet the Digital Naturals Part I: New Media & Strategic Communication 2. The Role of Communication Professionals in the Digital Age: Old paradoxes, new distinctions? 3. Exploring the Language of Social Media in the Discourse of Public Relations 4. Rotation Curation on Instagram: How digital naturals participate in city imaging 5. Social Intranets and Internal Communication: Dreaming of democracy in organizations 6. Digital Naturals and Crisis Communication: Significant shifts of focus Part II: Modern Democracy  7. The Dream of Enlightenment Within Digital Reach? Concepts of democracy 8. What Do Digital Naturals Demand from Democracy? 9. Social Media and Parliamentary Infighting: Digital naturals in the Swedish Riksdag? 10. ‘Swarming’ for Democracy: Karl-Theodor Guttenberg’s plagiarism case, the court of public opinion and the parliament of things 11. Deliberation and Adjudication as Democratic Practice in Post-Fact Society 12. The Gamification of Democracy: Computer games as strategic communication tools and cultivating forces 13. Digital Media and New Terrorism 14. Conclusion

Recenzii

'This thought-provoking book is a major contribution to the international body of knowledge in strategic communication. Traditional rules of the game are changed by the way digital naturals gather information, build opinion, and make decisions and organisations need to understand the new power structures. Building competencies for listening to stakeholders and participating in emerging discourses on the web is a major challenge. Readers will be inspired by this research.' - Ansgar Zerfass, Professor and Chair in Strategic Communication, University of Leipzig & Editor of the International Journal of Strategic Communication
'These authors help clarify the role strategic communication plays in promoting democracy through social media. That daunting undertaking requires insightful exploration of platforms as well as examination of concepts such as relationships, democracy, social change and marketing opportunities and pitfalls. Focusing attention on digital naturals, the book ponders whether people shape social media, or social media shapes how they work and live.' - Robert L. Heath, Professor Emeritus, The University of Houston, USA
'This new and exciting book, written by an international team of scholars within strategic communication, explores the changing nature of the online environment and introduces the digital naturals, the true citizens of the network society. Read it before your stakeholders do!' - Winni Johansen, Professor, Aarhus University, Denmark
'Finally, a book that foregoes easy generalisations for judicious evaluations around specific issues. The editors and authors are enthusiastic users who are not just consistently informed but clear-eyed, sceptical and alert to new developments, current theories, and professional challenges alongside a concern for equity. It sets standards for 21st-century social media democracy - buy this collection to become a better 21st-century citizen.' - David McKie, Professor, The University of Waikato, New Zealand

Descriere

As "digital naturals" become the norm, this shift is having profound effects on public relations, and furthermore on the way society works. In societies which have a high penetration of new technologies, combined with civic engagement and consensual politics, both radical and conservative social actors are facing new challenges brought by the breaking down of communication barriers. Based on a unique research collaboration, it explores both the theoretical potential social media offers for changing the relationships between organisations and stakeholders, and the degree to which that potential has so far been achieved.