Sweeping changes to the way ET claims are dealt with came into effect in October 2004, increasing the risk of higher costs and more expensive claims. This indispensable report covers all the changes and their implications for HR professionals including: increased and wider-ranging powers for ET Chairmen; radical changes to the originating application and employer's response; significant changes to the powers of ACAS and the defined period of mediation; costs awarded can now be as high as 10,000."