The Challenge Culture: Why the Most Successful Organizations Run on Pushback
Autor Nigel Travisen Limba Engleză Hardback – 17 sep 2018
We live in an era in which successful organizations can fail in a flash. But they can cope with change and thrive by creating a culture that supports positive pushback: questioning everything without disrespecting anyone.
Nigel Travis has forty years of experience as a leader in large and successful organizations, as well as those facing existential crisis-such as Blockbuster as it dawdled in the face of the Netflix challenge. In his ten years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organizations to succeed in today's environment is to embrace challenge and encourage pushback. Everyone-from the new recruit to the senior leader-must be given the freedom to speak up and question the status quo, must learn how to talk in a civil way about difficult issues, and should be encouraged to debate strategies and tactics-although always in the spirit of shared purpose. How else will new ideas emerge? How else can organizations steadily improve?
Through colorful storytelling, with many examples from his own career-including his leadership in turning around the fear-ridden culture of the London-based Leyton Orient Football Club, of which he is part owner-Travis shows how to establish a culture that welcomes challenge, achieves exceptional results, and ensures a prosperous future.
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Specificații
ISBN-13: 9781541762145
ISBN-10: 1541762142
Pagini: 288
Dimensiuni: 162 x 241 x 25 mm
Greutate: 0.48 kg
Editura: PublicAffairs
Colecția PublicAffairs
ISBN-10: 1541762142
Pagini: 288
Dimensiuni: 162 x 241 x 25 mm
Greutate: 0.48 kg
Editura: PublicAffairs
Colecția PublicAffairs
Notă biografică
Nigel
Travis,
the
chairman
of
Dunkin'
Brands,
was
the
company's
chief
executive
officer
from
2009
through
2018.
His
distinctive
human-centered
perspective
on
leadership
and
management,
now
viewed
as
essential
in
today's
complex
and
diverse
global
organizations,
took
root
early
in
his
career
when
he
was
a
human
resources
manager.
Recenzii
"Business
and
politics
have
become
ever
more
competitive
andunpredictable.
In
order
to
succeed
in
this
environment,
Travis
introducesTheChallenge
Culturewhereemployees
are
encouraged
and
are
sufficiently
self-confident
to
push
back,engage
in
debate,
and,
along
with
their
leaders,
search
intensively
for
thebest
answer
to
critical
issues.
A
must-read
for
all
people
leadingorganizations
in
these
turbulent
times!"—Larry
Bossidy,
retired
chairman
and
CEO
of
Honeywell
International,
coauthor
of
Execution:
The
Discipline
of
Getting
Things
Done
"Aculture built on open dialogue and honesty will deliver collective positiveoutcomes for customers and team members."—Catherine D'Amato, president and CEO, The Greater Boston Food Bank
"Whata wonderful read, with terrific, memorable thoughts, and a powerful theme: whatis essential for a successful business is the ability to question theleadership and ask 'why?'. There are more lessons to be learned than offered byany Harvard MBA."—Jack Cowin, chairman and managing director, Competitive Foods Australia Ltd
"Nigelunderstands the intricacies of everything. And, even better, he knows how toput them together to make a business run the way it should. This book not onlytakes you inside his businesses, but inside the mind that challenged them tothrive. If you can use 20 percent of what he's suggesting, you'll be ahead ofthe game. Use 40 percent and you can blow the doors off."—Mark Goldstein, former chief marketing officer, BBDO Worldwide
"The Challenge Cultureis a must-read for those wanting to improvetheir leadership skills in light of a fast changing social and politicalworkplace environment. Nigel implores all of us to foster an open and engagingculture of challenge. For over three decades, Nigel has been at the helm ofinternationally recognizable organizations, and the insights ofThe Challenge Cultureprovide a powerfulplaybook for people across the business world."—Sam Kennedy, president and CEO of the Boston Red Sox
"Weall know that Americarunson Dunkin', but have you ever wondered howDunkin' runs? Dunkin' Brands chairman and CEO Nigel Travis has experiencerunning some of the nation's largest franchises and shares his insight on theimportance of creating a challenge culture, one that questions the status quo,encourages internal pushback, and helps companies be nimble enough to adapt tochange.The Challenge Cultureis a must-read for employers and employeesalike, and promises to get ideas for long-term success percolating."—Robert Kraft, chairman and CEO of the Kraft Group and The New England Patriots
"Nigel Travis has been at the top of majormaverick enterprises which missed moments for vital re-invention as well asthose which seized the moment for needed transformation. I knew Bill Rosenberg,the visionary founder of Dunkin' Donuts, well and he'd have loved the challengeculture Travis helped inspire there today. Dissent is not disloyalty butcan be the spark for innovation and the safeguard for integrity. Firms from the governance financial frauds ofEnron and Worldcom to the privacy and gender 'bro cultures' at today's techtitans would have benefited from Travis' leadership lessons. Conformitykills creativity and subverts justice andTheChallenge Cultureis the antidote to a contagion of conformity acrosssectors."—Jeffrey A. Sonnenfeld, senior associate dean for Leadership Studies and Lester Crown Professor of Leadership Practice, Yale School of Management
"Smart andinsightful, this work offers an insider's account of the leadership approachbehind a successful global brand that executives in any industry can emulate."—Publishers Weekly
"Women, especially young women, in today's world need to understand the importance of challenging authority and speaking up to share their point of view.The Challenge Culturebrilliantly explains how to do it."
—Nicole Lapin, author of Boss Bitch and Rich Bitch
"Aculture built on open dialogue and honesty will deliver collective positiveoutcomes for customers and team members."—Catherine D'Amato, president and CEO, The Greater Boston Food Bank
"Whata wonderful read, with terrific, memorable thoughts, and a powerful theme: whatis essential for a successful business is the ability to question theleadership and ask 'why?'. There are more lessons to be learned than offered byany Harvard MBA."—Jack Cowin, chairman and managing director, Competitive Foods Australia Ltd
"Nigelunderstands the intricacies of everything. And, even better, he knows how toput them together to make a business run the way it should. This book not onlytakes you inside his businesses, but inside the mind that challenged them tothrive. If you can use 20 percent of what he's suggesting, you'll be ahead ofthe game. Use 40 percent and you can blow the doors off."—Mark Goldstein, former chief marketing officer, BBDO Worldwide
"The Challenge Cultureis a must-read for those wanting to improvetheir leadership skills in light of a fast changing social and politicalworkplace environment. Nigel implores all of us to foster an open and engagingculture of challenge. For over three decades, Nigel has been at the helm ofinternationally recognizable organizations, and the insights ofThe Challenge Cultureprovide a powerfulplaybook for people across the business world."—Sam Kennedy, president and CEO of the Boston Red Sox
"Weall know that Americarunson Dunkin', but have you ever wondered howDunkin' runs? Dunkin' Brands chairman and CEO Nigel Travis has experiencerunning some of the nation's largest franchises and shares his insight on theimportance of creating a challenge culture, one that questions the status quo,encourages internal pushback, and helps companies be nimble enough to adapt tochange.The Challenge Cultureis a must-read for employers and employeesalike, and promises to get ideas for long-term success percolating."—Robert Kraft, chairman and CEO of the Kraft Group and The New England Patriots
"Nigel Travis has been at the top of majormaverick enterprises which missed moments for vital re-invention as well asthose which seized the moment for needed transformation. I knew Bill Rosenberg,the visionary founder of Dunkin' Donuts, well and he'd have loved the challengeculture Travis helped inspire there today. Dissent is not disloyalty butcan be the spark for innovation and the safeguard for integrity. Firms from the governance financial frauds ofEnron and Worldcom to the privacy and gender 'bro cultures' at today's techtitans would have benefited from Travis' leadership lessons. Conformitykills creativity and subverts justice andTheChallenge Cultureis the antidote to a contagion of conformity acrosssectors."—Jeffrey A. Sonnenfeld, senior associate dean for Leadership Studies and Lester Crown Professor of Leadership Practice, Yale School of Management
"Smart andinsightful, this work offers an insider's account of the leadership approachbehind a successful global brand that executives in any industry can emulate."—Publishers Weekly
"Women, especially young women, in today's world need to understand the importance of challenging authority and speaking up to share their point of view.The Challenge Culturebrilliantly explains how to do it."
—Nicole Lapin, author of Boss Bitch and Rich Bitch
Descriere
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A business book from Nigel Travis, the British-born Chairman and CEO of American multinational Dunkin Brands, owners of Dunkin Donuts and Baskin Robbins ice creams.