Cantitate/Preț
Produs

The World of Waiters: Routledge Revivals

Autor Gerald Mars, Michael Nicod
en Limba Engleză Hardback – 11 dec 2018
Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters. The book addresses the complex world of waiters, look at the insecurities, hierarchies and ‘the politics of serving’ that come into play in the everyday working life of a waiter. The book addresses the issues facing waiters in everyday life, including the placing and spacing of customers, the process of ordering and tipping, and customer complaints – all of these are looked at through the lens of the rules adhered to by waiters. The book is created from data compiled by the from 5 English hotels at varying grades. This book provides an interesting case study of the restaurant industry, and will be of interest to any academics working in the field of sociology, in particular the field of the sociology of work and anthropology.
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 35050 lei  6-8 săpt.
  Taylor & Francis – 30 iun 2020 35050 lei  6-8 săpt.
Hardback (1) 76459 lei  6-8 săpt.
  Taylor & Francis – 11 dec 2018 76459 lei  6-8 săpt.

Din seria Routledge Revivals

Preț: 76459 lei

Preț vechi: 93243 lei
-18% Nou

Puncte Express: 1147

Preț estimativ în valută:
14637 15053$ 12143£

Carte tipărită la comandă

Livrare economică 19 februarie-05 martie

Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9780367027902
ISBN-10: 0367027909
Pagini: 162
Dimensiuni: 138 x 216 x 11 mm
Greutate: 0.32 kg
Ediția:1
Editura: Taylor & Francis
Colecția Routledge
Seria Routledge Revivals

Locul publicării:Oxford, United Kingdom

Public țintă

Postgraduate, Professional, and Undergraduate

Cuprins

Acknowledgements  Preface  1. Going Native in Restaurants  2. What is Service?: Giving That Little Extra  3. The Etiquette of Service: The Expert or the Friend?  4. The Politics of Service: ‘Who Gets the Jump?’  5. The Waiter’s Formal Career: Learning to be Straight  6. The Waiter’s Informal Career: Learning to be Bent  7. Hotels: A New Classification and Its Implications  Epilogue: The Customer’s Experience of Eating Out  Glossary of Terms  Bibliography  Index

Descriere

Originally published in 1984, The World of Waiters provides a close look at the area of everyday working life, focusing on the profession of waiters.