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Thinking Through Crisis: Improving Teamwork and Leadership in High-Risk Fields

Autor Amy L. Fraher
en Limba Engleză Paperback – 10 apr 2011
Bridging the gap between theory and practice, this strikingly original analysis of the complex dynamics of high-risk fields demonstrates that teamwork is more important than technical prowess in averting disasters. Thinking Through Crisis narrates critical incidents from initiation to resolution in five elegantly constructed case studies: the USS Greeneville collision, the Hillsborough football crush, the American Airlines flight 587 in-flight break-up, the Bristol Royal Infirmary pediatric fatalities and the US Airways flight 1549 Hudson River landing. Drawing on a variety of theoretical and real-world perspectives, this vivid, well-documented book provides innovative ways to understand risk management, develop new models of crisis decision making, enhance socially responsible leadership and encourage deep questioning of the behavior of individuals and groups in complex systems. Its insights will resonate with professionals in a wide range of fields and with a general audience interested in understanding crises in complex systems.
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Specificații

ISBN-13: 9780521757539
ISBN-10: 0521757533
Pagini: 258
Ilustrații: 15 b/w illus. 1 table
Dimensiuni: 150 x 226 x 18 mm
Greutate: 0.34 kg
Editura: Cambridge University Press
Colecția Cambridge University Press
Locul publicării:New York, United States

Cuprins

Introduction: how teamwork is more important than technical prowess; 1. Rethinking normal accidents and human error – a new view of crisis management; 2. USS Greeneville – the downside of charismatic leadership; 3. The Hillsborough football disaster – explosive team chemistry; 4. American Airlines flight 587 – latent failures align; 5. Bristol Royal Infirmary – the price of organizational overreach; 6. US Airways flight 1549 – thinking through crisis; 7. Team resource management.

Notă biografică


Descriere

This original analysis of the complex dynamics of high-risk fields offers five compelling case studies of critical incidents from initiation to crisis resolution.