Perspectives in Total Quality Total Quality Management Autor MJ Stahl 28 ian 1999 Hardback Preț: 616.00 lei 676.92 lei 22-36 zile -9%
Know Your Customer – New Approaches to Understanding Custgmer Value and Satisfaction Total Quality Management Autor RB Woodruff 11 apr 1996 Paperback Preț: 326.73 lei 43-57 zile
Customer–Responsive Management – The Flexible Advantage Total Quality Management Autor FW Davis 30 oct 1996 Paperback Preț: 158.77 lei 175.31 lei Indisponibil temporar -9%