Perspectives in Total Quality
Autor MJ Stahl
28 ian 1999
Hardback
Preț: 621.34 lei 682.78 lei
3-5 săpt.
-9%
Total Quality Management
Know Your Customer – New Approaches to Understanding Custgmer Value and Satisfaction
Autor RB Woodruff
11 apr 1996
Paperback
Preț: 329.54 lei
6-8 săpt.
Customer–Responsive Management – The Flexible Advantage
Autor FW Davis
30 oct 1996
Paperback
Preț: 159.44 lei 175.31 lei
Indisponibil temporar
-9%