Cantitate/Preț
Produs
Total produse
Vezi coșul
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas de Don Tapping

Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

Autor Don Tapping, Tom Shuker
en Limba Engleză Hardback – 19 feb 2018
Bring Lean Improvements to the Administrative Areas of Your Organization!Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.


Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
Citește tot Restrânge

Toate formatele și edițiile

Toate formatele și edițiile Preț Express
Paperback (1) 24825 lei  6-8 săpt.
  Taylor & Francis – 20 feb 2003 24825 lei  6-8 săpt.
Hardback (1) 101316 lei  6-8 săpt.
  Taylor & Francis – 19 feb 2018 101316 lei  6-8 săpt.

Preț: 101316 lei

Preț vechi: 136653 lei
-26% Nou

Puncte Express: 1520
Preț estimativ în valută:
19390€ • 20141$ • 16106£

Carte tipărită la comandă

Livrare economică 01-15 februarie 25

 Adaugă în coș

Wish list
Gift list
Am citit!
Adaugă în listă
Preluare comenzi: 021 569.72.76

Specificații

ISBN-13: 9781138438774
ISBN-10: 1138438774
Pagini: 176
Dimensiuni: 210 x 280 x 21 mm
Greutate: 0.45 kg
Ediția:1
Editura: Taylor & Francis
Colecția Productivity Press
Locul publicării:Oxford, United Kingdom

Public țintă

Professional and Professional Practice & Development

Recenzii

"We have been on our lean journey in manufacturing for some time now, and are expanding that success into our office environment and across administration for the entire company.  We chose to begin with a requirement that all of our leaders create a value stream map for their area of responsibility and use the current state map to develop a future state map.  With these maps in hand, they can "see" the gap that exists between the two and plan their "kaizen" improvement events in a rational manner.  We purchased the "Value Stream Management for the Lean Office" workbook for all 900+ leaders as a resource tool.  Too often, Maytag and other major companies throw out a requirement for leadership to do something, but do not provide a resource to accomplish it.  These workbooks were our resource and added a significant value to our effort by eliminating the excuse for not knowing what a VS map is, how to create it or what value it delivers. These workbooks were an outstanding hit and I re-ordered several times to make sure everyone who needed one, received one!"
Mr. David Speer, Corporate Director, LeanSigma® Maytag Corporation 03/18/05

"Designed for managers at all levels, the book can aid those familiar with the principles of lean management as well as those who are complete novices."
Endorsement

"This book will probably be most useful for people who can see lean methods being used elsewhere, perhaps in their manufacturing plants. It would also be useful for those wanting to apply these principles to administrative processes in office environments".
Endorsement

Cuprins

Overview, Introduction, Step 1Commit to Lean, Step 2Choose the Value Stream, Step 3Learn About Lean, Step 4Map the Current State, Step 5Identify Lean Metrics, Step 6–Phase I Map the Future State—Customer Demand, Step 6–Phase II Map the Future State—Continuous Flow, Step 6–Phase III Map the Future State—Leveling, Step 7Create Kaizen Plans, Step 8Implement Kaizen Plans, Glossary, References, Index

Descriere

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas