Services Marketing: People, Technology, Strategy (Eighth Edition) Autor Jochen Wirtz et al. 29 mar 2016 Paperback Preț: 241.48 lei 3-5 săpt.
Winning in Service Markets: Success Through People, Technology and Strategy Autor Jochen Wirtz 28 aug 2016 Paperback Preț: 350.67 lei 6-8 săpt.