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Business Analysis and Leadership – Influencing Change

Autor Penny Pullan, James Archer
en Limba Engleză Hardback – 2 ian 2015
Business Analysis and Leadership is for anyone involved in business analysis working in any organization worldwide, from financial services to charities, government to manufacturing. It takes you beyond standard textbooks full of techniques, by showing you how to lead and gain credibility throughout the organization. It will help you with the very tricky role of working with people from the shop floor to board directors and give you the confidence to challenge the easy way forward and point out what will really work in practice. This inspirational book consists of contributions from leading thinkers and practitioners in business analysis from around the world. Their case studies and practical advice will help you to become an outstanding catalyst for change.
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Specificații

ISBN-13: 9780749476465
ISBN-10: 074947646X
Pagini: 288
Dimensiuni: 163 x 240 x 21 mm
Greutate: 0.58 kg
Editura: Kogan Page

Notă biografică

Penny Pullan, James Archer

Cuprins

Chapter - 18: Global working and virtual teams - Penny Pullan; Chapter - 19: Systems thinking for business analysts leading change - Emma Langman; Chapter - 20: Dealing with power and politics - Sarah Coleman; Chapter - 21: Partnering across organizations - Adrian Reed; Chapter - 22: Strategic thinking for business analysis - Dav Bisessar; Section - FOUR: Leadership in the wider world; Chapter - 23: Business analysis is a leadership role - Kevin Brennan; Chapter - 24: Becoming a thought leader - Penny Pullan; Chapter - 25: Ethics and fair process - James Archer; Chapter - 26: Professionalization and best practice - Nick de Voil Chapter - 17: Context, climate and culture - Andy Wilkins and Kate Stuart-Cox; Chapter - 16: Operating effectively as a business analyst inside an organization - Simon Edwards; Section - THREE: Leadership within your organization; Chapter - 15: Dealing with uncertainty - Ruth Murray-Webster and Penny Pullan; Chapter - 14: Knowledge sharing and analysis with patterns - Allan Kelly; Chapter - 13: The iterative business analyst - increasing insight, reducing waste, delivering value - Melanie Rose; Chapter - 12: Business analysis, leadership and agile - Chris Matts and Kent J McDonald; Chapter - 11: Through the stage door: design thinking to refresh business analysis - Tamsin Fulton; Chapter - 10: Visual thinking for business analysis - Penny Pullan and Vanessa Randle; Chapter - 09: Dealing with problems - Andy Wilkins; Chapter - 08: Discovering the essence of the problem - James Robertson; Chapter - 07: Facilitating groups and individuals - Penny Pullan; Chapter - 06: Dealing with difficult stakeholders - Michael Brown; Chapter - 05: Working with the project manager - Suzanne Robertson; Section - TWO: Leadership within your project; Chapter - 04: Communication for success - Corrine Thomas; Chapter - 03: The business analyst as a facilitative leader - James Archer; Chapter - 02: The courage to ask - John Niland; Chapter - 01: Skills for business analysis - James Archer and Kate Stuart-Cox; Section - ONE: Leadership of self; Chapter - 00: Introduction;